150 Pleasant St
MA, 01027
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Stressful and Unprofessional. The truck driver did not show up or even give a notice. It was very difficult to get a hold of someone (through the business week). Once finally able to get a hold of someone they changed the quote price via email. Overall, I had to go with another company because of how difficult and stressful they made the process. I would not recommend this company.
Pros: the people I talked to were very personable and answered most of my questions, and their broker fee was included in the quote.
Cons: I called to schedule early, was strung along for over a week, and when we did get an offer it was over double the price of the original quote, outside of my pickup deadline and outside of when I wanted it to be delivered. I worked with four different people over the course of nearly 2 weeks and ended up having to cancel because I got a firm price from another company immediately who were available to give me pickup and drop off dates within my timeframe. I really wish this had worked out because all of the people I talked to seemed helpful and knowledgeable, but I felt lied to and betrayed by the end of it. Sorry to cancel but another company took one hour to do what this company tried to do in almost 2 weeks.
