Find The Right Car Carrier For Your Move

I planned on shipping my car cross country with Freedom Auto Transport. I requested a quote on their page and was contacted by an employee, Bob, who would be aiding me throughout the process. In the beginning, Bob seemed like a great representative for Freedom Auto and appeared to be transparent with me the process. A weeks after initially speaking with him, he informed me that everything was going well with my inquiry and that he/dispatch would be reaching out to me about placing an order & scheduling soon. Wanting clarification, I asked how much weight was I allowed to add to my car. I gave an estimate of how much I MAY add & Bob proceeded to ask for pictures of my belongings to send to a driver. I have not had any other broker ask this of me. Once I informed him that I wouldn’t be able to send a picture of my belongings, he stopped responding to me. I waited a few hours and tried speaking with him again. I was met with silence.

Confused, I found another broker because I began to feel unsure of Freedom. Once I found one, I reached out to Bob & informed him that we wouldn’t be moving forward. I was immediately met with pushback where he began to insinuate that I’d made the wrong decision and that something would happen to my belongings in my car that were being shipped. Soon after, I was informed by the new broker I’d found that Bob had listed my car on the loads board despite me not confirming anything/placing an order with Freedom. They said that this would affect my car being picked up. I asked Bob to take down the listing and he told me he had, but the other broker confirmed that he hadn’t. I asked again via call and was met with very aggressive behavior from Bob, to which he still didn’t remove the listing. I was forced to bring up legal action to get my car removed.

Despite not placing an order or giving any money to Freedom, I would not recommend this company or Bob’s aid to anyone seeking a car shipment. Very unprofessional & scary behavior on their part.

I planned on shipping my car cross country with Freedom Auto Transport. I requested a quote on their page and was contacted by an employee, Bob, who would be aiding me throughout the process. In the beginning, Bob seemed like a great representative for Freedom Auto and appeared to be transparent with me the process. A weeks after initially speaking with him, he informed me that everything was going well with my inquiry and that he/dispatch would be reaching out to me about placing an order & scheduling soon. Wanting clarification, I asked how much weight was I allowed to add to my car. I gave an estimate of how much I MAY add & Bob proceeded to ask for pictures of my belongings to send to a driver. I have not had any other broker ask this of me. Once I informed him that I wouldn’t be able to send a picture of my belongings, he stopped responding to me. I waited a few hours and tried speaking with him again. I was met with silence.

Confused, I found another broker because I began to feel unsure of Freedom. Once I found one, I reached out to Bob & informed him that we wouldn’t be moving forward. I was immediately met with pushback where he began to insinuate that I’d made the wrong decision and that something would happen to my belongings in my car that were being shipped. Soon after, I was informed by the new broker I’d found that Bob had listed my car on the loads board despite me not confirming anything/placing an order with Freedom. They said that this would affect my car being picked up. I asked Bob to take down the listing and he told me he had, but the other broker confirmed that he hadn’t. I asked again via call and was met with very aggressive behavior from Bob, to which he still didn’t remove the listing. I was forced to bring up legal action to get my car removed.

Despite not placing an order or giving any money to Freedom, I would not recommend this company or Bob’s aid to anyone seeking a car shipment. Very unprofessional & scary behavior on their part.

I needed a vehicle shipped from Modesto, California to north Idaho. I received a quote from Freedom Auto Transport on Monday, August 14 around 2000 hours. It is now Wednesday, August 16 and the car was just dropped in my driveway. After receiving the quote, I was contacted by email by Freedom Auto Transport. I was provided a contract but was not pressured. I needed it handled so I signed the contract Monday evening, thinking I would be home by the time the contract was even assigned. On Tuesday morning, around 0830 hours, I received a call from Freedom Auto Transport and was asked to pay the $495 deposit, which I did via credit card. I was told the vehicle would most likely be picked up that same day. I had read some negative reviews about Freedom and figured they were blowing smoke. Early in the afternoon, I was contacted by the vehicle seller and told the contracted driver/trailer had arrived. I spoke with the driver Jorge Sanchez and he said I could expect the delivery late the next afternoon. Now I thought this was a little worrisome as I did not think the car could be delivered anywhere close to that estimate. Low and behold, Jorge delivered my vehicle to my driveway by 1730 hours on Thursday, August 16, Less than 48 hours from when I received the quote!!! We were traveling during this whole time and had started the process as we knew it would take a while and we would be home well before the delivery. We fly home tomorrow, Thursday, August 17, with the transport handled. In my opinion, you absolutely cannot go wrong with Freedom Auto Transport!! The quickness of it all even now, after delivery, seems impossible. Would give them 10 stars if I could.