Find The Right Car Carrier For Your Move

(I’d actually give it 3-1/2 stars.)

Anthony with Freedom Auto Transport was able to secure transport from Maryland to Georgia the same day as we called. Went smoothly during the initial booking. Anthony was friendly and responsive. A bit of a lack of communication with the local carrier but I called him and it was straightened out. But…. communication with Anthony after pickup was lacking. I called him twice and also emailed about a problem with delivery and never receive an response. Since it needed to be taken care of quickly I ended up calling the local carriers dispatch, who was able to resolve the problem. Except for the language communication problem with the driver and a bit of a problem with payment, everything went off as expected. The price was a little higher than the rest but because they could pick up the same day (within hours) I was willing to go that route. (The others couldn’t offer anything sooner than middle of the next week for only a little less.) I also liked the fact that the carrier was local.

Freedom called me on a Wednesday evening saying the car would be picked up Thursday if I paid them the $300 deposit. Sounded good since I was in a rush and the quote was $1589. He then told me it’s now $2080 and I need to make the deposit so the truck can get it Thursday. I felt like I didn’t have an option so I paid them. The car was not picked up Thursday as I was told it would be. Not Friday either. Late Saturday I get a call that the truck was there to get the car. The driver delivered our car Tuesday. I asked the driver why he didn’t get our car Thursday like he said he would. He told me he never said that. The broker misled me both on price and pickup date just to make a sale. It’s flat out discouraging.

I will say though that the hauler, Dodi Transport, was fantastic. That’s why I bumped it up to two stars.

We used this company a few weeks ago. Found them on uship.com. We never transported anything, never used the site before but we needed to transport a car in a hurry. Did quick research and found they have various locations. They’re not registered with the BBB in terms of getting a letter grade but the site did have some information on them. Ultimately, our web research on them and came up with just OK reviews. Please note they are “BROKERS” so they contract out work.

Anthony Pravata was our agent. There are two other gentlemen that are agents as well. He was attentive. Yes, we kept calling him however, I give him credit. He returned our calls and trying to he stuck to his guns, making sure we got the price closest to his original quote. Originally we were quoted by him, $400 from Fort Lauderdale, FL to Dallas, GA. We ended up paying $425. We called him on Tuesday, did the reservation on Wednesday evening and the car was picked up on the Thursday morning as promised and on time.

Our transporter was Joel. Just to give you an example of his route, he was going from Macon, GA, our stop, then South Carolina, then New Jersey. In all honesty, he was very pleasant. The problem was his estimation in terms of time was way off. The car was supposed to be delivered around 6:30 am. It didn’t arrive until about 3:30 pm. Now, during that time we were in constant contact with him but this is to show an example about his estimation of time.

Would I use them again? Yes, I believe so. It was not a bad experience. They were professional, quick (give or take), the car was delivered safely, car key returned and delivered without a scratch.