FINEST MOVERS INC
- finestmovers.com
- 8002345731
- Standard Member
2.0
2.0 out of 5 stars (based on 8 reviews)
Excellent25%
Very good0%
Average0%
Poor0%
Terrible75%
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DO NOT USE THIS MOVING COMPANY, THEY ARE UNPROFESSIONAL. Firstly, I asked for 3 movers, and they sent 2 of the skinniest unexperienced movers they could find. Secondly, When the job was near complete, the owner insulted me as if I was trying not to pay. They gave a price that WAS NOT what we had discussed initially so I asked them to send an itemized receipt to my email for my review. They then began yelling “WE NEED TO GET PAID. I CAN’T HANG UP WITHOUT PAYMENT” I was totally taken aback. I just needed time to review because the amount they said was not what I agreed to weeks before but I had every intention to pay for the service I was provided. They ended up still charging my card the amount I didn’t agree to, then sent a refund for the difference which is shady since payment was taken over the phone. The correct amount should’ve been charged. SAVE YOURSELF THE HEADACHE AND DISRESPECT. THEY DON’T KEEP THEIR WORD ON COST WHEN YOU FIRST CALL. There are many other companies to go with with substantial reviews. DON’T BELIEVE ALL THE POSITIVE REVIEWS AND THEY ARE NOT RATED WITH BBB. WEAKEST, RUDEST, LYING FELLAS.
As of December 9, 2017 this company is not licensed to do any moves. As of December 28, 2018, this company is being investigated by the Attorney General of the State of Florida for fraud.
I recently arranged a small cross country move from Cocoa Beach, Florida to Tacoma, Washington. It was very harrowing in the beginning because I started with one company in Chicago, then ended up with one in South Florida. The company that ended up with the move was very accommodating and assisted me with a short fused move. The guys coming to pack me were in touch and ended up having to get a different truck, but showed up when he said he would. They were extremely polite and got right to it. I only had about 400CF so it was small. I stressed for days about this because the driver, Patrico, said they were going back to Miami to a warehouse. I didn’t know what to do. I called the original company and that guy wouldn’t even talk to me, another review for that, anyway, that was on Friday and I had to wait until Monday to find out what was going on. I spoke with Chuck Torres. He assured me my property was safe and it would be loaded and delivered in the 14-21 business day timeframe.
Well I kept calling him and bless his heart, he kept indulging me. Finally the following Friday he called and said my property had begun its cross country journey. From that point, I had to rely on the new driver for updates. He texted me and gave me a tentative delivery date. From that point, he dealt directly with my daughter in Tacoma. All went well. After the delivery, one dining room chair was missing. The driver said it was probably on the truck. My worst nightmare, that something would get separated. Moving on, in about three days the driver called and he did find the chair and where she could pick it up. The only thing that was missing and not found was a set of metal bed rails, not a frame but two rails. It just wasn’t an issue because everything that was important made it and nothing was damaged. So to this end I had an excellent experience with Finest Movers in South Florida and would recommend them. This was a big deal for me, to put my trust in total strangers and have NO control with how it would go. I do not understand why they have an F grade. They were very helpful, kind and accommodating. This review is real and if there’s a way to ask questions I will be happy to answer. I would not hesitate to hire them again.