G & G AUTO TRANSPORT LLC
- www.gngautotransport.com/
- (256) 272-9996
- Standard Member
306 LIVE OAK CT
Albertville AL, 35950
2.4
2.4 out of 5 stars (based on 8 reviews)
Excellent25%
Very good13%
Average0%
Poor0%
Terrible62%
306 LIVE OAK CT
Albertville AL, 35950
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Sucks sucks sucks company! They are using straight bait and switch tactic! They supposed to pick up my van in Texas for 650 but never did so I had to cancel with them for 3 days waiting. Don’t use those bulls**ters.
DO NOT ENGAGE WITH THIS COMPANY. UNPROFESSIONAL AND PETY.
I was contacted on Wednesday by Drake at G&G Auto Tranport with a quote to move my car from FL to CT. Requested earliest ship day was the upcoming Friday. As any good consumer does, I researched the companies reading reviews, and shopped around for quotes. Ultimately I decided to book with an alternative broker and DID NOT SIGN A CONTRACT WITH G&G. Post our initial communication, not Drake nor any other company rep followed up with me on the request to confirm business.
End of day on the expected ship day (Friday) when I didn’t hear from the broker I had booked with, I finally called them for an update. To my surprise I find out that G&G added me to the “drivers board” unbeknown to me (as I did not contract with them) which lead to my booking being considered a “double brokering” and ultimately getting cancelled.
I immediately called G&G and spoke with the supervisor who was not able to provide any explanation for Drake’s unprofessional, scam-like business practice. I asked for the manager to have Drake reach out to me with an explanation and below if a screen shot of the conversation that followed between Myself and Drake.
Clearly, this is not a company myself or anyone else should want to do business with and support, and even less to trust with the brokering of the transport of something as valuable as your car.
Please please please save yourself the trouble and stress by avoiding engaging with this company, and please go ahead and book your transport needs via another more reputable broker.
Best of luck.