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GREAT, HONEST and FRIENDLY service. The disappointed and angry reviewers here should understand that the Car Shipping Industry is pretty cut throat. People like Ronnie work as the liaison between us and the truck drivers. He has to reach out to (dispatch if you will) and find available Truck Drivers that agree to OUR budget. That being said, our cost could fluctuate depending on several “truck and truck driver” factors that I am not an expert to speak on.
My experience with GAT was AMAZING not once but TWICE. First, I shipped my car from LA to Miami. Having never done it before, Ronnie put me at ease, came in with the LOWEST number and did not “over promise”. My car arrived in Miami early. I paid the Truck Driver the remainder of the shipping cost in cash and off I went! Quick and easy!
Second, I shipped my car BACK to LA from MIAMI and AGAIN Ronnie came in lower in cost than any other company. Again my car arrived early. And again the transaction was quick and easy.
Some things on our “to do” lists in life are no fun. I’d say “shipping a car” is one of them UNLESS you go with Ronnie at Generous Auto Transport.
Thanks Ronnie and TEAM!!!
🙂
I was referred to Ronnie at Generous Auto Transport by a contact at Reliable Transportation (which is another situation I don’t want to get into), and I was given an invoice for shipping my car for $600. They took a $100 deposit on my card and then stated that I’d have to pay $500 upon delivery. Great, no problem. First issue was I noticed that he had the wrong phone number for me on my invoice. I emailed him, no response. I called him, no response. Fast forward to the day my car was to be shipped. I had no idea what time they were coming because of course, no one could call me due to the incorrect number. He finally calls me (from using he caller ID on his phone) after I called multiple times, to give me the drivers info.
So, my car was shipped on Tuesday, and I was supposed to get it by Friday or Saturday. The driver told me he wouldn’t be able to deliver it until Sunday. Fine. Sunday comes, im ready to pick up my car, and the driver says nope! You need to pay $600 cash. He would not release it to me until I made the full payment because otherwise the $100 would “come out of his paycheck”. So, I start blowing up Ronnie’s phone because that was not the agreement, nor was that stated on my invoice. It took him two days to call me back, during which he tried to tell me that the price was $700, and then said that the drivers can charge whatever they want because Generous Auto is just a broker. I had to get very firm with him because he was trying to over talk me and talk very quickly to brush me off. Long story short, he was only able to reimburse $50 and I’m left to dispute the rest. PS, I also called the main office and spoke to a woman who also proceeded to tell me that the price was $700, and then referred me back to Ronnie, who had since disappeared. Thankfully, I got my car in one piece but this whole moving experience has been a mess, and I will not use this company again.
Thank you Ronnie for helping my family. We needed a last minute car picked up Florida to New York and Ronnie was able to make this happen in such a short time frame.
He is was very understanding and his customer service is remarkable!!!
I will be raving about u to anyone I know looking for auto transport.
