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I am extremely displeased with my service with Get it Done transportation.

I received a quote from the for transport of my vehicle from Massachusetts to California for $1690. I confirmed I was told the deposit would be $190. I was instructed by to give my information over the phone as it would be easier. 2 days later I am charged $290. I texted joe about this which he explained that since he is so expensive they have to give a higher deposit but it would be the same total.

I am guaranteed pickup +/- 2 days of my selected day which was June 23. I had to call Joe to be told that my my car could not be picked up June 23 and again June 24 and guaranteed it would be June 27. Come Monday I am told there is nothing and someone can pick it up Wednesday June 29 for $1840. I communicated my displeasure with Joe and Dave (company boss) and he said he would comp $75 so my total amount paid would be $1765 which I agreed with. My car was picked up June 29 and upon arrival to California

The truck driver communicated that the price for shipment was $1650 per Get it Done transportation. I called Joe and Dave with no answer. Ultimately paid the driver 1650 to get the process over with.

I then called both Joe and Dave with delayed responsive and repeatedly told they would look into it. 1.5 weeks later no response.

At the end of this service I have spent $290 + $1650 = $1940. I feel conned through this process and hope no others have to go through a similar. I do not recommend them and please use this as a fair warning.

I had a “nice” email exchange with the company again trying to explain my reviews and position. Here is response from the owner, just for further insight:

davidpein getitdonetransportation.…

12:02 PM (10 minutes ago)

to me

I completely understand the fact that you accepted us to do the job with these intentions. your intentions are malice and comical. i would never allow someone to extort from my business . great you left a review i hope that brought you some peace your looking for internally. when the AG contacts me i’ll be sure they listen to the recorded call of you saying “i can go with someone else unless you find something , me calling back saying i have this as an option or you can cancel and go with whom else you have and you saying i’ll go with your option” enjoy your day let’s not waste another minute of one another’s time. have a blessed day

Read his response to this. How was I trying to “extort” or “scam” him just by asking for the courtesy of a phone call. I stand by what I wrote in the original review. Yes I did agree to the second trucker but felt I had no choice after he reneged on the original contract or I would have faced an impossible delay which would have been HIS responsibility. And he thinks I’m extorting HIM! He never even called to let me know the first trucker canceled and he can’t even get my name right.

The quoted price is competitive, the weird thing is you could get difference quotes depending on the people you interact with. To test this out I actually inquired about the same transport to two different people (through two different online forms) and the second quote was over $130 more. Anyway, reason for the 3 start is mainly due to communication. They were really quick at communicating and getting back to me before I made the deposit, but after the deposit is made I experienced a much delayed response or no response at all. At first I thought it was the Thanksgiving holiday, but after being ignored for 6 days I simply blamed on their professionalism. One other thing I didn’t appreciate is how the driver called me an hour before and after the car was picked up and dropped off, which I specifically asked to be told at least a day in advance. Also, keep in mind that this company is also a broker so the bad or good reviews you see here may or may not pertain to them so use your best judgment.