GET IT DONE TRANSPORTATION
- www.GetitDoneTransportation.com
- 1-888-325-1899
- Standard Member
1.8
1.8 out of 5 stars (based on 32 reviews)
Excellent13%
Very good3%
Average6%
Poor9%
Terrible69%
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Experience didnt go as planned. Dave(onwer) tried to make it right
I called David (the owner) wondering if I could get my vehicle by Saturday and I was told it would be. Saw reviews about how if something goes wrong after your down payment they won’t communicate with you about it and that happened, exactly. I received an email stating who my carrier was and when it would be picked up/delivered. So I called the dealership and they said the vehicle was not picked up. So I called David, no answer. Called an hour later, hung up early. Texted/called the “24/7” business number, no answer. So I called the carrier, who was an amazing person, and he said they were called about the job but they never accepted it and was unable. The carrier ended up doing a great deed and made it work after I called him because he knew I needed the car for graduation. He was originally not going to do it. So, the carrier and his wife arranged the pickup and contacted David. My mother had to call him on her phone (a different number so he wouldn’t think it was me) and he answered her questions. Car arrived 3 days after I was told it was. If the carrier went above and beyond, I don’t know if I’d have my car still. All in all, I got my vehicle at some point, caused a lot of stress, but got it done.
Get It Done Transportation
Pro:
Legit business to get your car shipped
Good pricing
Friendly WHEN they answer
Con:
Don’t keep you informed or answer your calls after your down payment, especially when something doesn’t go right.
Not truthful to delivery date.
Require a down payment before a carrier has even accepted their request.f
Update: David, your reply is not something I was expecting of. Instead of apologizing for any inconvenience or ensuring that it won’t happen again. You try to make it seem like it was 100% me feeding false accusations. Like I’ve seen on other yelp reviews that have almost the exact same situation as mine, you ENSURE that it’s none of your responsibility and 100% the customer’s fault. You tell us customers afterwards to leave a review to tell you guys how you did so you know what the customer’s experience was and if it’s not a 5-star review you try to humiliate the person instead of taking any type of ownership or responsibility. Don’t you want your business to receive reviews like this so you know what you need to improve on? I’m really confused.