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I chose not to file a complaint (along with the 31 other ones) on BBB cuz after sending them a threatening letter, he did return the deposit we had paid. we had the same experience as others posted here-no communication, not showing up and having excuses, raising the price after agreeing to a price (and giving an excuse that wasn’t true), and lying. and it’s laughable how he responds to these reviews…..
I chose not to file a complaint (along with the 31 other ones) on BBB cuz after sending them a threatening letter, he did return the deposit we had paid. we had the same experience as others posted here-no communication, not showing up and having excuses, raising the price after agreeing to a price (and giving an excuse that wasn’t true), and lying. and it’s laughable how he responds to these reviews…..
I can’t stress enough how STRESSED I was to have this task assigned to me.
Transporting a car from Michigan to Texas in a crazy weather storm. I called about 10 different companies, some lying, and some telling the truth (at least I think they were).
Overall, I contacted Joe at “Get It Done Transportation” and his knowledge and explanation of the whole process was not only greatly appreciated but he was completely transparent with possible issues and the entire process from the time my call was made to the delivery. The driver connected with me on pick-up and drop-off. Both the Driver and Joe were extremely respectful and kept me in the loop while transporting. I would say my only issue was that the payment was not all upfront. I was able to pay 1/3 via credit card and the other 2/3 upon arrival. Which I understand that they want to ensure that my jeep would arrive safely, but I did have to use Zelle, a cashier’s check or cash for the remaining balance. Luckily it wasn’t an issue, but I did think, what if I didn’t have that cash all up front?
Otherwise, I feel like the process was very smooth. Joe checked in with me to see how things were going and was always available when I called. I will most definitely be using his services again and would surely recommend!
