105 W Alameda #216
Burbank CA, 91502
In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
Never responded to picking up our car. Took a deposit never returned it. They could not seem to get it together to pick up our car when called to do so twice within 6 months. The only reason I called for a pick up a second time was because I had a deposit on file they refused to return from the first go round. They couldn’t get the car towed in three weeks the first time…the second time I gave them a 60 day window and they still couldn’t come through on the date that was agreed upon and then stopped communicating when asked for another date. They are horrible at communication and stole $150 deposit because they couldn’t get it together to coordinate a pick up for transport. Do not use this company as they are liars and thieves.
This was the worse service I’ve ever experienced in my life. If you are looking to transport a vehicle DO NOT USE THIS PLACE. I placed an order and could not receive a confirmation for my pick up date till the night before after pestering Art, the employee who took my order. He would tell me he would get back to me with updates and never once called me. I had to call every time. When calling the manager Helen, who I wanted to complain to, who is also EXTREMELY RUDE and unprofessional told me “maybe if you pay more we can find you a driver” when my order was already over a grand. I received my car today and the driver left it completed damaged with his oil/tar hands all over my roof and said “he didn’t do it” when he never marked that it was there to begin with on the inventory paper BECAUSE IT WASN’T. I’ve been calling the company all day and everyone has been so rude saying they don’t know how they can help me because they don’t know who to believe when I provided before and after pictures of my vehicle. This is the worse customer service I’ve ever paid for!!!!!!! Now I’m stuck paying for damage to my car when I didn’t have any to begin with. I also left my vehicle to be picked up with my sun visors on so I know he had to have removed them to drive my car.
Unacceptable service!!!!! No reimbursement or compensation was given!!!!
Below are pictures of the stains that Driver LUIS LOPEZ left. I also sent them to the company and they said they didn’t know what to do. DONT TRUST THEM AND SAVE YOUR MONEY!!
Got my vehicle transported about 2 years ago. They put my z4 bmw soft top convertible under a vehicle that was leaking oil and broke my seat belt loop as well. Was told to be at the drop off location at a certain time and ended up waiting for over 3 hours while the driver kept saying he was almost there.
