Find The Right Car Carrier For Your Move

As a single mom, I was facing an emotional situation with the sudden illness of my son. I had to move him home from LA to Modesto in a matter of days and needed help getting his vehicle transported. I spoke to Dave who was extremely kind and helpful during my emotional, and even tearful phone calls. He helped me every step of the way. He quoted me $700 and that is exactly what I paid. His pick up days and delivery days were exactly as he told me they would be. I had no idea what I was doing and I felt so vulnerable and scared. Many transport companies were quoting $250 or less but they were not verified by the BBB or YELP. Please trust Guardian Auto Transport. Many of the other companies have horror stories from their customers and as I began to read those reviews I got so scared. When I spoke with Dave I tearfully told him, “I need to know I can trust you and your company.” He understood and he explained all the SCAMS going on. He explained how Google reviews are not reliable that as customers we really need to look for YELP and BBB reviews. Guardian checks out on both of these. Dave was very responsive to my calls and text messages and my kazillion questions. He helped me hand over the transport details to my other son who was remaining in LA. The driver was VERY good at communication too, keeping me updated. The pick up and drop off times fluctuated some and you need to be prepared for that. I compared it to construction work, something always happens. It is not a matter of dishonesty or poor planning, it’s just unforeseen situations. My transport was delayed due to the previous pick up and due to a fire in LA that stalled traffic. However, the driver kept me updated via text. His large truck was too big for my neighborhood so he actually drove my vehicle to me (3 blocks away) as a courtesy. It was literally front door service. PLEASE TRUST GUARDIAN AUTO TRANSPORT.

This was my first time using this company and I truly have to say it’s been a great experience with them and I will be using them again when I move back out to Florida. The shipping agents I communicated with to help get my vehicle transported from Tampa Florida to Bronx New York are: Pene Katz & Andrea. They’re professional, have great customer service, and the price quote that was giving to me was legit no BS/ no switch and bait like some other transporting companies normally do.

Pene Katz was the first person I spoke with when I called the company. He made me feel very comfortable, no pressure to use the company, he was very honest and no BS when it came to the financial aspect. He was very detailed about how the process works. It was easy and simple.

Andrea was the second person I talked with when it came to the follow ups. She was very professional and made me feel comfortable while my car was on it journey to me lol/ always kept the communication open.

The local dispatcher for the service Olivia was excellent/ the driver Arsen was very professional. He made sure my vehicle was safe from start to finish and told me to look over my car before accepting payment. For that I am grateful. Overall I give this company not 5 but 10 stars.

PK did a great job! Would definitely use them again. My car was delivered and picked up at the exact time that was given to me. Disa