275 12th St
Wheeling IL, 60090
In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
Gave Guardian a call for the first time needing my vehicle transported. I got hooked up with Ardale who answered everything I had questioned.
I’ll be honest I called a few other places first that had “cheaper” prices, but let’s be real… cheaper doesn’t mean BETTER.
With all the positive reviews and how Ardale handled my concerns, I knew this was the way to go.
From start to finish everything was smooth.
I have some other project vehicles in mind in the future out of VA, so I’ll be calling them again.
Definitely recommend giving them a call, ask for Ardale!
STAY AWAY WARNING WARNING !! I am only giving ONE star because the car got delivered. Initial contact was amazing after they got paid $1500 it was ALL DOWN HILL!! They were to pick up the car Saturday AFTERNOON – The driver came around 8pm (no contact from anyone) The driver arrives – speaks very little english, so there was a barrier there. Loads the car and we communicate – IT WILL BE DELIVERED BY SUNDAY right (as I had told the representative MULTIPLE TIMES OVER THE PAST FEW WEEKS), DRIVER says yes no worry yes tomorrow we good, BUT i am tired (My husband and I are like huh?? who would say that) Sunday arrives – NO CALL, NO TEXT, NO RESPONSE FROM ANYONE AT THE COMPANY WHEN I TRY TO CALL. I had to resort to calling the toll free line and pretend I had a quote to get an actual person. They call the driver and then we are told he has run out of hours and cannot deliver Sunday and he will deliver MONDAY and something about bad weather (I CHECKED AND THERE WAS NO WEATHER ISSUES). The company says oh he ran out of hours, but this is the constant pattern of LIES over the past two days. He only had 3 vehicles on the carrier. I TOLD THEM NUMEROUS TIME MY SON IS IN THE MILITARY AND CANNOT DO MONDAY MORNING at all due to his job. They assure me it will be there between 6-8PM, My son says they texted him confirming, the representative told me the driver is there and waiting on my son to tell him a time (WHICH INDICATES HE IS IN THE AREA) 5PM a text from the driver saying Can I deliver the car at 10PM ? I call the rep instantly and per usual he is dodging my calls, so I have to get to other people to get to him. He says no it should be 6-8pm and I will call to confirm and call you back. HE HAS NEVER CALLED ME BACK WITH ANY NEWS he has his other staff call me to tell me YET AGAIN ANOTHER ISSUE and the car will now be delivered by 10pm. My son finally gets his car and NO APOLOGY, NO OFFER OF COMPENSATION. I will be letting my company know to remove them from our website as THEY ARE AWFUL Their text message system is delayed by one day, so I get daily messages after events happen.
Update: 1:03pm – The owner called to assure me that this is NOT how they operate and has offered compensation to compensate for the inconvenience. The phone call made me feel better and all i ever wanted/needed was empathy. I appreciate his efforts.
I used this company a few years back and I am getting around to posting a review because my experience was so poor. My car was days late, with no notice on where it was. I then had to take an uber to go pick it up an hour away from my home destination. I would never use this company or their transporters again.
