105 Mt Prospect Avenue
Belleville NJ, 07109
In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
Grifo Auto Transport pick up a car for me from Hackensack NJ and took it to Manheim PA where no one else would do it and fast great job guys
Terrible customer service. Lowball customers to get their business then bait and switch and then wonder why people get upset. They hung up on me when I called them out on their mess. Look up their google ratings they are terrible. Bad service. Dishonest broker. Stay away
She responded to this review like she’s a pro. But she gave my phone number to 100 auto companies who have been calling me nonstop and spamming my email. Then emails me at 8am taunting me. She’s very unprofessional and should find another line of work
I have to give 1 star only because there isn’t an option for 0 stars.
I hired Grifo Auto Transport to haul my Harley Davidson Ultra Classic from Nebraska to Michigan. Melissa brokered my bike out to a company that sent a driver that had NEVER hauled a bike before. The driver in fact stopped at our local Harley dealership to buy straps and to ask them how to haul the bike. I’m not even sure this company is a brokerage ~ I’m going to be looking into that as well. I will also be reporting this company to the FMCSA.
He rode our bike about 2 blocks to where he was parked, (I had to close my eyes cuz I couldn’t watch him ride it as it was obvious he wasn’t a rider) and my boyfriend had to come home from work and lost working time because he had to help load the bike.
The BOL stated we owed $400.00 but the driver stated he needed $500.00 which was the full amount. So I paid that amount in cash, thankfully getting a receipt, thinking that ok Grifo Auto Transport did not charge us $100.00. Come to find out Melissa did charge us $100.00 so we over paid by $100.00. She is the one that charged our card but refuses to refund our card and blames the carrier for the error even though she hired the company. So we have to wait for the carrier to refund our money while wondering if it gets to us as we are moving to a different state.
We also got charged and extra $50.00 because she had no carrier ~ I thought she she meant one of her carriers ~ had she told me she was brokering my load out I would have said no thank you. I have experience in the trucking industry and ALL of her customer service goes against the ethics of being in good standing.
After encountering the problem Melissa would not answer the phone when I called and only replied to certain emails.
I WOULD NEVER REFER THIS COMPANY TO ANYONE!! STAY AWAY FROM THIS COMPANY!! THERE ARE GOOD COMPANIES OUT THERE THAT HAVE ETHICS THAT THEY GO BY AND WILL DO A GOOD JOB!!
