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Amy was easy to coordinate with and understanding of our complicated logistics for a cross country move. Can’t believe how fast our cars arrived! Definitely suggest using HLL
honest friendly great company price is good they picked my car when i needed the same day and delivered in 3 days from dallas to to los Angeles. Amy helped me a lot throughout the whole process and was available to answer my questions anytime i called her
definitely recommend Amy and Hll Express .
call her you will be happy you did,
Poor experience working w/ Amy Zarifian.
Both pick-up and drop-off address for vehicle were completely disregarded and instead had to coordinate Uber (out of own pocket) for drop off/pick up. Kept giving excuses that each city has its own rules for streets when both addresses have an adjacent parking lot large enough for vehicle loading. Didn’t bother to ask about these lots and research both addresses on Google Maps’ street view NOR bother disclosing that customer may have to drop-off vehicle or coordinate own transport to the vehicle at drop-off. Requested reimbursement for fares and time loss/inconvenience, Amy got upset and hung up. Also lied about having own in-house drivers when in actuality everything is brokered out, and HLL/Amy has zero control over the transportation itself and the third-party drivers that are involved. Do NOT recommend.
Reluctantly leaving 1 star (instead of 0, if possible) because brokered driver who actually did the transportation across states was a pleasant man. Amy did price match a competing offer. Be aware, however, as she will continue to use this price-matching concession as justification for poor service and inaccurate representation of services.
Steer clear of HLL – don’t make the same mistake.
