2269 S University Dr Suite 266
Davie FL, 33324
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Nine Iron Transport is very professional and dependable. Car transported from MA to FL. We do this twice a year for $900 each way.
Do not rely on this transporter. Contracted on 10-4-18 to have my car transported from Pa to Hollywood Fl. Car was to be picked up on 10-18 up until 10-22. no one ever showed after we arrived in Fl we had to fly back to Pa and drive it back ourselves. would have given no stars but you have to to have review posted
We got loads of bids but liked Iron Auto’s up-front, clear, informative message. Their quote was not the cheapest but it was in the lower 1/3 and they’re bonded and insured.
Then we could NOT get hold of them on the phone. I sent an email saying we were about to give up on them. Turns out they were moving offices and our message was what let them know how badly the new phone system was behaving! That’s fair, I’ve had it happen myself.
We got a very professional but sincere email back from Aaron, classy as can be, understanding our position and willing to hold out the offer (gas prices were starting to rise) if we decided to let him be of service. We thought it over and decided to give him the chance.
The contract involved a discount for being willing to wait 1 to 3 weeks for pickup. The truck picked it up the very next day. Big points right there.
It had to be delivered to an address on a tricky dirt road. The truck driver, a 2nd-generation long-hauler, was smart: he parked the rig on the good road and call up, then checked with the local (me) about the best way to get on his way safely. That way, the remaining cars on the rig stayed safe, and ours was delivered in the same condition it was picked up in. Perfect.
So, despite a bumpy start, we wound up getting a better service than we paid for, and were truly impressed by Aaron’s classy response to two cranky people amidst a cross-country move. The great response to an initially bad situation is what earned the 5th star, because that’s even rarer than getting everything right.
