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I DO NOT RECOMMEND THIS COMPANY!!!!!!!!

This company is LUCKY there is NO option for leaving NOTHING here (stars)!!!!

Tobias gave me a quote for $1,000 to ship my car from California to Michigan which was a good price. However, I would call and call and would receive no answer. I don’t know how many times I called until I was finally able to get a hold of someone. Little did I know that that would be the LEAST of my worries. My car ended up having to be TOWED because my car was not drivable! The driver actually DROVE my brand new Mercedes-Benz CLA 2019 for 5.9 miles! How do I know this? Because I received a notification on my phone through the Mercedes-Benz app that the car was on, the windows were down, and it showed that the last trip driven was in Missouri!!! The driver kept denying he drove it until we told him about the app. Thank God, I had taken a snapshot of it. My friend was kind enough to receive our car for my husband and I and was the one that told us that it was not drivable, he said it sounded like the bottom of my car was scratching the road and it smelt like burnt rubber. I then called Tobias, needless to say I was asolutely beyond pissed, and he had the audacity to tell me he wasn’t able to do anything about it!!! It took him FOREVER to get back with me about the insurance! Once I was finally able to call the insurance, I learned that the insurance company belonged to THE DRIVER WHO WRECKED MY CAR!!! The “receptionist” or whatever the heck he was, had denied the whole thing claiming my car was fine!!! He didn’t want to give my his name or his position within the company (SSS Auto Transport). My friend was somehow able to get the paperwork emailed to him. It’s September 18th and I STILL don’t have my car. It was delivered to me in Michigan on the 2nd.

My friends experience with the driver: My friend told me that the driver had given him a time of when the car would be delivered but kept changing the times. First he said noon, then he said 2, then he said 11pm, and finally he said he would get it delivered the next day!! My friend ended up confronting him over the phone and basically had to threaten to get the cops involved by reporting it stolen if it wasn’t delivered by a certain time. The driver was in Michigan during that whole ordeal because the Mercedes-Benz app comes with a GPS.

All in all, this was an absolute nightmare. We’re finally at the end process of the insurance paying for our car.

I would not use them if you have a very tight deadline. I was shipping my car to my brother and they arrived a day late and then on that day, delayed several times. They did (eventually) call to notify me, but it’s annoying to wait around home wondered where the heck they are. It arrived to him on time, though. I think the fundamental problem is that other customers cause delays and therefore you get delayed.

Take pictures of your car before they come because the damage they indicate on their sheet is over the top. They mark every little scratch and in the end it looked as if they were saying 100% of the car was scratched.

Otherwise I found them friendly and straightforward. No hidden charges and nothing shady. Based on my research of this and other similar companies I would say that if you accept that the fact that you can’t rely on a specific pick-up date, you will save yourself a lot of stress.

Update. He’s a complete con artist. Read all the real reviews because some are fake.

He tried to keep his business with me by telling me he would lower the price and of course with MORE LIES. How does he expect anyone to train trust with clients if he keeps repeating the same actions.

All he cared about was me changing my review but no way. He showed his true colors.

Beware not everyone is nice and honest.