3359 Belvedere Rd, West Palm Beach FL, 33406-1539
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After googling “auto transport” to send our car to Baltimore from San Diego, I came across Metti’s competitor. I got a quote and then started looking at their reviews, which sent me to the Better Business Bureau site. When I looked up the competition, I couldn’t find them, they had stopped being a member, and for me, that was a red flag. I searched the BBB site, and I found Metti Intl Vehicle transport. I saw their excellent reviews, and called. Joe answered the phone and we had a long talk about auto transport – safety, insurance, turnaround time and more. I seemed like an honest person, and even though I was ready to commit to his business, he didn’t take my credit card or info that day because we were still having the car repaired. He wasn’t just focused on my needs, he was looking at the likelihood of being able to find a truck to transport to two major cities and the need to be ready to go at a moments notice if found. I appreciated this thoroughness and trust that I was going to follow through with my quote, and call him back.
I found Joe friendly, reassuring, even fatherly, when it came to advice on my cars repairs, so I wouldn’t get ripped off at the auto repair shop.
Joe stated he would find a truck quickly, the transport would be safe, the driver would be focused on getting the car across the USA in 6 days, door to door service and he reassured me I would be happy.
His quote came in $100 less than the other places, he was spot on in all the other reassurances and our car got to Baltimore in 4 days!!!
Totally great experience.
If I was to say one critical thing it would be that the car was delivered at 10pm at night (I guess not typical – usually it’s during business hours). It was being delivered to my young adult daughter that, because of the swift transport, and 30 min ETA, didn’t have enough time to have another person with her (for her safety) while handing over cash and needing to look over the car before the driver left. That caused a bit of stress, but that wasn’t something Joe had any control over.
All is well, we are very happy with the transport and the support we received. Thank you, Joe, for everything! We will use Metti’s for any car transport needs we have in the future!
UPDATE: Used Metti again to transport the same vehicle back from VA to San Diego, CA in December 2019. Got an excellent price again, and professional driver. Transported on-time and without a hitch. Will definitely be using Metti in the future.
DO NOT DO BUSINESS WITH THIS COMPANY THIS IS A WARNING.
I contacted this company for a car I needed moved ASAP from Georgia to California. I called them Tuesday and I asked them if they can find a driver by Wednesday or Thursday and they said they’ll try their best. During the call, they asked for my credit card information because they said they’ll get the money as soon as the car is picked up. I waited for their response, but I didn’t get anything Wednesday or Thursday. So, I had to find a different company because I needed the car at least by Monday. I ended up going with a different company and the car was promptly delivered by Monday with the different company. But, I had a transaction on Monday for $200 from Metti International when I didn’t even get a call, text or anything from them. So I called them and asked why they took out the money from my bank. They said “we worked as hard as we could to find you a driver so we’re just gonna take the money because we put in the work to find you a driver”. I know that vehicle transport companies only take out the money when their assigned driver ACTUALLY PICKS UP the car, but they claim that they can take out the money when they find a driver, which is ridiculous. I also asked them for a driver by Wednesday or Thursday and they found one by NEXT MONDAY. They had the audacity to still take my money out and claim they did their job when they were almost A WEEK LATE. The caller was very hostile when we talked about this, and was even screaming out that they’re going to keep the money. Very unprofessional company, they were very disrespectful to me, and I hope no one else has to deal with this company.
AGAIN, DON’T USE THEIR SERVICE! THEY WILL TAKE YOUR MONEY WITHOUT EVEN DOING THEIR JOB.
