425 N Martingale Road
Schaumburg IL, 60173
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If I could give lower rating I would. I fell for use a broker I’m had been told not too. I paid up front stupid me. Was promised car would be picked up between April 19-21. Was then promised it would be picked up on 25th was not. Third company picked up on 26th was told it would be delivered on 30th. 29th driver called to say truck broke down. Had to call numerous times with numerous negative upsetting conversations with broker and trucking companies. Finally delivered on May 7th a week late, I live alone had to rent a car for another week total $400 extra, Had to use Uber twice for another 38 dollars due to delay. I’m a 73 year old women on social security in poor health. I feel I should have received some financial appropriate compensation from broker since they took money and stated trucking companies were top notch and reliable. DO NOT USE THIS BROKER DO NOT CARE ABOUT CUSTOMER JUST WANT MONEY.
Crappy service, zero communication, unprofessional truck drivers that will soil your interior with their oily overalls. No apologies, no discounts for saying one thing and completely doing another totally against my contract and wishes. Wow. Does it get any worse?
I read a review where a guy was going north out of florida in January. Paid $1700.00. That is a total ripoff because all the trucks are heading south full in January (bringing snowbirds out of the cold). Nobody is headed north. That guy paid over 2X the going rate and still hated the unprofessional service.
I guess it pays to read reviews.
I’m going with a small one man company next time so my file is not lost in the shuffle of some big organizations that simply just can’t hire good help and now they are overwhelmed I guess. Sad.
Terrible experience guys. I don’t mind writing it on here.
Had a wonderful experience with this company.was informed the whole time they had my vehicle..highly recommend this company.
