MONTWAY AUTO TRANSPORT
- www.montway.com
- 877-737-8988
- Standard Member
425 N Martingale Road
Schaumburg IL, 60173
2.0
2.0 out of 5 stars (based on 62 reviews)
Excellent18%
Very good5%
Average3%
Poor3%
Terrible71%
425 N Martingale Road
Schaumburg IL, 60173
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horrible company, horible customer service! absolute BS.
Request started on 3/35 to have car shipped by 4/18.ou y
They promised pickup by the 9th…nope! then the 12th….no show! then by 4/14, then it s gonna be Wed 17th…..excuse after excuse. IF you try to call you canned messages, AI chat same thing and again on email. Save yourself the stress and call someone else.
*Updated*
Obviously didn’t read the review in its entirety before posting a generic response. Might not be able to guarantee delivery, which is one thing, but if it it’s set for a five day window for pickup, trying to show up three days prior to the first day of the so down is ridiculous. Also, no comment on them trying to abandon my car is wild.
*Original Review*
They are a middle man and hired a company that tried to pick up my car three days before the pickup date and then got someone that threatened to abandon my car because they drained the battery and took it off the truck. I had to pay for a tow truck and charging station out of pocket and then they were unresponsive for a whole day and then the company couldn’t even get ahold of the driver. So then I thought they actually did abandon it. They showed up the next day without a warning call like they were supposed to a day later. I would never hire them again.
I went to get a quote online and now I get berated by several calls, emails, and text messages a day. Not only that, their website brags about having such a high rating “from Google Reviews” but I have yet to find a review on google reviews saying anything about them. Sketchy and annoying. Maybe I would’ve used their service, but the constant interruptions through my day turned me off.
DO NOT get a quote from them unless you fully intend on using them or else you will bombarded with constant calls and texts.