MOVING CONNECTION
- www.movingconnectionusa.com
- 3054925497
- Standard Member
6305 INDIAN CREEK DRIVE
MIAMI BEACH FL, 33141
2.3
2.3 out of 5 stars (based on 7 reviews)
Excellent29%
Very good0%
Average0%
Poor14%
Terrible57%
6305 INDIAN CREEK DRIVE
MIAMI BEACH FL, 33141
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I was very happy with the two men who showed up to help me load my truck for a move from Utah to Arizona. They were polite, hardworking, and easy to talk to.
However, the real test of their work as movers is the state my things were in when they emerged from the moving truck. And on those grounds, Moving Connections failed.
I had an antique dining table that was very badly damaged–two legs snapped right off it. My kitchen table was also damaged, as was a bookshelf.
I have moved back and forth across the country several times. I know that furniture can be scratched and nicked in a move. But never before have I had a single piece of furniture rendered completely unusable after a move. And when Moving Connections loaded my truck, I ended up with three pieces completely unusable.
In addition, a box of beloved dishes were badly smashed. The manager told me when I called that because they had not packed the box, they would accept no liability for the dishes. But I know how to pack dishes so they don’t break. This box had a huge hole gouged into its side–which makes it clear that the problem was the way the box was loaded onto the truck, not the way the contents of the box was packed.
I contacted Moving Connections about the damage to my things. They told me to email them and to send photos. I did, and followed up a few days later when I still didn’t hear from them. I still have not gotten a response from them, which is why I am finally writing this review.
All told, Moving Connections caused nearly a thousand dollars in damage to my property–but they won’t even respond to an email they asked me to send them.
Stay away from this company if you value your belongings.