20233 Northeast 16th Place
Miami FL, 33179
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All went well until I received the shipping order. After I paid my deposit by credit card, they let me know the balance was due on arrival…which is fine. I found out the balance had to be paid in cash once they sent me the shipping order – they would not accept a credit card for the balance. This might be standard for the industry, but for people who have never shipped a vehicle before, that is crucial information.
It took a couple extra days to pull together the cash necessary to pay the driver (either cash or cashier’s check).
Not a great way to do business.
Do not ship with this company, they are dishonest. I got two quotes to ship 2 classic cars from Iowa to Montana, one was for an open trailer and the other was for an enclosed trailer. Since both cars were over 60 years old I opted to pay the extra $700 for an enclosed trailer. When the driver showed up with both cars on an open trailer covered in bugs I told him that was not what I ordered and I was deducting $700, he said if I didn’t pay him in full he wouldn’t give me the keys. I paid him in full and immediately called their office, I got the guy I gave the order to his name is Manny. Manny confirmed it was supposed to be an enclosed trailer and he would have his boss call me to resolve it. Three days later still no call so I called and got a woman who seemed sympathetic and said she would have someone call me to resolve it. It’s now been 30 days and several calls by me, I’ve never once talked to anyone with the power to fix this. Bait and switch is illegal and immoral, run don’t walk away from these thieves.
Do not ship with this company, they are dishonest. I got two quotes to ship 2 classic cars from Iowa to Montana, one was for an open trailer and the other was for an enclosed trailer. Since both cars were over 60 years old I opted to pay the extra $700 for an enclosed trailer. When the driver showed up with both cars on an open trailer covered in bugs I told him that was not what I ordered and I was deducting $700, he said if I didn’t pay him in full he wouldn’t give me the keys. I paid him in full and immediately called their office, I got the guy I gave the order to his name is Manny. Manny confirmed it was supposed to be an enclosed trailer and he would have his boss call me to resolve it. Three days later still no call so I called and got a woman who seemed sympathetic and said she would have someone call me to resolve it. It’s now been 30 days and several calls by me, I’ve never once talked to anyone with the power to fix this. Bait and switch is illegal and immoral, run don’t walk away from these thieves.
