20233 Northeast 16th Place
Miami FL, 33179
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DO NOT use this place. They delivered my brand new bike with strap marks all over it and refused to fix it. Be warned
This company told me my car would be picked up Monday. When I called as is was getting dark they told me Tuesday. On Tuesday they said TOMORROW!! When I tell a customer a day that is the day I do the job. If I am late or not able to complete the job then “I” will call and update the customer. They do not call you… only respond to your calls and keep responding with TOMORROW. I am using another company called Montway Auto Transport which so far hasn’t picked up my car but looks like a much more reputable company.
DO NOT USE!!! The drivers smoked cigarettes and marijuana inside of my car. It reeked and I can still smell traces of it after getting my car detailed. I feel like a fool for tipping the two drivers before my car arrived. They likely used the money to buy the marijuana.
The drivers then DROVE my car for hundreds of miles. I gave them a car with half a tank of gas in it. It was EMPTY when the car arrived (see attached photo). I paid over a thousand dollars to SHIP the car, NOT to drive it!!!!
Final note, the woman I spoke to at the Dania Beach, FL location was horrible. I asked her when my car would be picked up and she snapped on me. The moment she was asked to put minimal effort into her job, she began to yell and berate me. Of course, if you are impersonal and unwilling to put in minimum effort, that’s probably why you work at National Auto Shipping.
