2 S. University Drive
Plantation FL, 33324
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Did they pick up and deliver my car, yes they did but dealing with them was a nightmare.
First, while they tried to be helpful and have every operator offer to help you out it’s better when you deal with just one operator throughout the entire process rather than having to explain and re-explain what you need to different people, this was not helpful.
Second, I’m the owner of the vehicle but my company paid for the transportation. So why would they call my company and inform them of the pick up date? I never got a call about the pick up date, I had to follow up with the transport company and they said they called me, I told them that I didn’t understand why they called the company when I’m the owner of the vehicle???
Next, they wouldn’t give me a time frame as to when the car would be picked up, a 4 hour block would be nice but they didn’t. They just said, on this date have your car ready, this is their line of business they should know at what approximate time the car will be picked up.
My car was picked up a week before its scheduled delivery but then it arrived before I had even left! I had told the operators many times on the exact date that I would arrive. The driver contacted me letting me know that it would really help him out if I was there to accept the car, I don’t blame the driver, I blame the transport company.
In addition, they that due to legal issues that I couldn’t add more than 100lbs in the trunk, surprisingly these legal issues would vanish if I paid an additional $200.
The price was ok but dealing with them was a nightmare. Like I said my car arrived ok, I give credit to the driver not to the transport company. The 2 stars was for the driver.
