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NATIONS AUTO TRANSPORT LLC

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12032 E 46 Terrace
Kansas City MO, 64133

2.0
2.0 out of 5 stars (based on 7 reviews)
Excellent14%
Very good14%
Average0%
Poor0%
Terrible72%

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Reviews

May 7, 2013

one star only because zero isnt an option. from start to finish horrible service. scheduled an order on a friday was told a truck is going to pick my car on monday, cool awsome. monday comes the rep tells me itll be there after you get off work, cool. i get off work nothing, i wait and call the rep he tells me truck is running late, ok no problem. truck doesnt come, ok tuesday comes i get a old of the rep and he tells me he had to get a different driver, weird. i wonder why, anyways different driver is suppose to come after 4, ok. i ask for the drivers phone number, he tells me he’ll get it from dispatch, ok cool. hour goes by nothing, i sent a text to the guy(he preferred to text) if a driver is going to come down today after 4 still, no reply, getting annoyed now. 4 rolls around i ask if anyone is coming, he says sorry im canceling the order hes having problems with the carrier he doesnt want to keep me waiting. wtf!? how do you go from a driver is coming to hes having problems?

bottom line was i was lied to from the beginning, there was no driver ever coming or anytime soon for that fact. He couldnt get me a number to the driver which indicates there was no driver, lies from the very beginning, i asked for my deposit back and am waiting on that right now. The manager julie doesnt pick up her phone during working hours or calls back. we’ll see if i get my 200 dollar deposit back. these guys arnt running a business theyre running a circus. HORRIBLE service, HORRIBLE communication.

Dont think twice about having these people deal with your transport!!!

Daniel C.

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