Find The Right Car Carrier For Your Move

One of my friends living in South Carolina needing a car as her only car just died on Tuesday. So I decided to sell my car to her as she really needed a car to go to work every day. I started looking online for auto transport, but they are all so confusing and all the horror stories client was saying about the transportation of the vehicle. So I decided to call New World Auto Transport to give them a try. I called them on Friday, spoke to Daisy, she was very friendly and helpful, she told me to drop my Honda CRV the same afternoon and was told the car will be delivered on Wednesday. Then I received a call from Daisy on Saturday, she told me she was able to locate a driver and she was willing to go out in the major thunderstorm to meet him to pick up my car, I was so grateful for her to go out of her way to help me and my friend. My friend called me on Sunday and she was so appreciative that she received the Honda and is going to be able to drive the car to work on Monday. I just want to give a shout out to New World Auto Transport for going the extra mile for their customers!!! We appreciate you very very much!!!!!!!

First time shipping a car and if i ever do i won’t use this company. They called a day early to pick up my car i went out of my way to accommodate the driver. Then they delivered my car a day late. When i called the driver got a attitude. Unorganized and shady company

Between the dealership (Auto Nation in Katy, TX) and New World…there is enough blame to go around for the weak performance. The first problem is no one wants to accept the responsibility for the screw ups. Second problem is no one knew the dimensions of the lifted Ford F250 I purchased so when they out-sourced the job, the guy they awarded the job got to the dealership and couldn’t handle the truck….time lost. Third problem is when they found another driver (ILM Transportation) to handle the truck I was given a delivery date that was missed. Forth problem, the ILM driver never communicated with me they he would miss the promised delivery date, then when I called him he gave me another date which was missed, then I called him and was given a yet another delivery date that was missed. All while New World took no responsibility for the poor service despite them being the one that hired ILM. I finally spoke with the owner of New World, Steve, and he promised me a $200 refund for the hassle that would come from ILM or New World or a combination….2wk’s later and nothing. I called Steve and no reply. For year’s I’ve had my car transported from NJ to FL every fall & spring and I’ve never had a hassle….I guess that’s because I never used New World or ILM. Beware.