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Looks like their service is slipping. I’ve been using numark for a while for my smaller ltl shipments. Not because of price, but for their mostly overnight delivery. But the past 2 orders now have taken 3 days. The most recent shipped on Thursday and it’s Monday now and my customer asked for an ETA. I called the socal office and they told me to call the San Leandro office.
The lady that tracked my shipment told me it was delivered already. I asked her what time it was delivered and she put me on hold. Then a Dave, the VP of the company, he later told me, asked me in a very rude tone, why I didn’t ask that part in the first question and told me to call back in an hour. Rude. Lost my business. Good job, Dave.
Exceptional service, reliability, and affordability! Same day pick up next day between LA and SF.
they are the most reliable, proactive and resourceful,
Hayward to LA one day no slop or excuses
