2 S. University Drive
Plantation FL, 33324
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Update 3
They sent a hot shot to move a loaded 40ft. And a rotator to load it with no communication of what was being sent rather than the LANDOLL that was ordered. Run run run
Day 2 of trying to move this container. They already canceled another load. My fault. The credit card didnR17;t go through. Maybe a blessing in disguise. Now they’re looking for excuses to cancel the container already paid for. My heart says let the $6500 go but who can afford that??? I’ll update y’all on it soon. Prayers and pepto needed to deal with this company.
I requested a landoll to transport my 40-foot container, and I was told I could pay by credit card. Then the bait and switch began. No, I couldn’t pay credit card. Ach or wire transfer. Should have been a red flag. Second, they couldn’t get a landoll, but assured me the cranes could do the job. Apparently NOT. The container wasn’t in position for the wreckers they sent. It was in position for a landoll. So I the customer called in a favor from a goat operator and he can the same day but not before the drivers, who started late to begin with, left. This wasn’t our first time transporting big equipment. We had already transported a WWII tank with a military trailer and a half-track with a military trailer. We asked for a landoll because that was what was needed to get the job done.
Update 3
They sent a hot shot to move a loaded 40ft. And a rotator to load it with no communication of what was being sent rather than the LANDOLL that was ordered. Run run run
Day 2 of trying to move this container. They already canceled another load. My fault. The credit card didnR17;t go through. Maybe a blessing in disguise. Now they’re looking for excuses to cancel the container already paid for. My heart says let the $6500 go but who can afford that??? I’ll update y’all on it soon. Prayers and pepto needed to deal with this company.
I requested a landoll to transport my 40-foot container, and I was told I could pay by credit card. Then the bait and switch began. No, I couldn’t pay credit card. Ach or wire transfer. Should have been a red flag. Second, they couldn’t get a landoll, but assured me the cranes could do the job. Apparently NOT. The container wasn’t in position for the wreckers they sent. It was in position for a landoll. So I the customer called in a favor from a goat operator and he can the same day but not before the drivers, who started late to begin with, left. This wasn’t our first time transporting big equipment. We had already transported a WWII tank with a military trailer and a half-track with a military trailer. We asked for a landoll because that was what was needed to get the job done.
I purchased a shipping container to store everything from my 3 bedroom home.. my adventure into full time RV life was beginning. A Google search gave me National Transport as a highly rated company that could transport a very large 40′ high cube shipping container from Ft Lauderdale FL to Buffalo NY. I had Luke Foster as my rep from National Transport. He kept in touch throughout the process and made it seamless.
On the morning that the truck was scheduled to arrive (8 am) I got a call from Luke .. a massive snowstorm hit Buffalo and the driver that was scheduled for my trip was unable to drive the shipping container up due to the inclement weather. I had a crane at 8 am that was on scene to load the container onto the truck and they charged me $500 without loading the container (no truck).
Luke arranged for me to get refunded by his company for this charge.
The problem? I had sold the house and the new owner was moving in the next morning but this shipping container took up the entire street and entrance to the house . Needless to say I was panicked.
Luke told me to standby for an hour while he scoured his database for a trucker that could go into snow. Within an hour he had found one AND Luke went ahead, made the calls and convinced the crane company to come back.
The container was picked up and placed onto the truck by noon ! In time to drop my twin brother off at the airport for his flight back to Buffalo to meet the truck upon arrival.
I don’t post reviews. Ever. But this time I thought it prudent. Many companies claim to be great and many reviews give five stars when the service is performed with no glitches. But I judge it by how the person handled plan B. When shit went sideways did they ignore my calls or try to brush it under the rug….
Well, Luke handled this snafu so expertly that I had to come on and write a stellar review.
The customer service was phenomenal. Everything got handled in the most efficient manner despite the snowstorm, lack of driver etc. And it was done in such a quick manner that I was astounded. It was wonderful to deal with such a solid company that stands behind their promise of great service. They went above and beyond despite Mother Nature trying to ruin it
