3359 Belvedere Rd, West Palm Beach FL, 33406-1539
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We moved from Las Vegas Nevada to Springfield Illinois and we had the movers come and get our stuff 4 days before we left and we still haven’t heard anything from anyone about where our items are or even when they would be delivered. I’m extremely concerned and nervous that our stuff isn’t going to be coming or stuff is going to be missing or broken. Also, they are not transparent at all with their policies. They ended up being contracted by United Pro Van Lines and we weren’t even aware that was a 3rd party until after they loaded up the truck and told us to pay this company… insane! The employee also asked me to buy him a case of beer and I’m like… you’re literally a driver. But anyways… don’t use this company. Save your time and money.
If I could give them zero stars I would, took over 8days before I got my things (leaving from Vegas to Long Beach, ca) hidden charges, empty promises of when my things would arrive. Then sold my contract to another company. Last couple days their number was disconnected and I couldn’t get a hold of anyone, not knowing who had my things or where my things were.
The entire experience was awful. They overcharged by over $1000. They attempted to pick up goods in the middle of the night, hours after window given. They delivered over a week after window given. They damaged every item in the truck. The movers wore t-shirts from strip clubs and spent over half an hour smoking cigarettes in the driveway before unloading. And the office personnel just bounce you from person to person and never return phone calls. When I did talk to a customer service representative, she said, “well, we’re in accordance with the law.” Avoid this company and tell all your friends.
