3359 Belvedere Rd, West Palm Beach FL, 33406-1539
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Consistantly bad ratings for people who’ve experienced the worst possible moving broker, not moving company, in the U.S.
Here’s hoping they are out of business.
do not use this company no matter what. not worth it, they screwed up everything they possibly could. monique has to be quiet quitting or the most incompetent person ive ever talked to
DON’T USE THIS COMPANY, OASIS MOVING & STORAGE !
This company should get a rating of 0 stars, but the Yelp app won’t let me do that…
This was a terrible experience, a nightmare, with OASIS MOVING & STORAGE. When I first contacted them, they gave me a quote for $6,900 to move me from California to Houston. I thought that was a great deal, so I signed up for it, put a deposit down, and scheduled it on the specific days that I needed to move out….
A couple days later, someone called me and told me that the salesperson had made a mistake, and the actual cost would be $18,000. (Contracts didn’t matter, I couldn’t cancel and find another company quick enough, and I had already put a deposit down). It was too close to my move date to find another moving company, so I asked to talk with the manager. He agreed to reduce it to $13,000.
Then the day of the move, which was on a weekend, the truck showed up late, and when the driver /supervisor came into the house, he told me they couldn’t do it for less than $18,000. He didn’t care about any contract, and he said he was not associated with Oasis, they were simply a company that “passes these moves on to real movers”….Of course, I couldn’t contact the manager that I had spoken with, So I asked him to proceed, and I told him that I would contact management on Monday morning. (My alternative was to send him away, then I would not have been able to meet my deadlines to be moved out, and to be moved into my new house in Houston).
They damaged so much furniture, of course I didn’t realize that until I got to Houston, and when the truck showed up to unload, it was a different crew, different truck. Furniture was damaged, a laptop computer was missing, and it was impossible to talk to anyone about it. They finally sent me forms in the mail to complete, but they wanted receipts on everything, and dozens of photos. Sometimes it’s hard to find receipts on furniture that’s 5 plus years old…
I actually contacted an attorney to help me resolve this, and he was sympathetic, but he told me that the bottom line was that I wouldn’t recover anything, and this was common with these types of moving companies.
I have moved 8 times in my life. Prior to this company, I always used reputable companies like “Allied” or “United”, and I always had pleasant and professional experiences.
My advice is to spend a little bit more, and use a reputable moving company like Allied or United. You will have a lot less stress, and a professional experience… Moving is already stressful enough…
