ORANGE AUTO TRANSPORT
- www.shiporangeauto.com
- 1-800-292-4588
- Standard Member
12812 Garden Grove Blvd
Garden Grove CA, 92843
4.1
4.1 out of 5 stars (based on 65 reviews)
Excellent74%
Very good0%
Average6%
Poor3%
Terrible17%
12812 Garden Grove Blvd
Garden Grove CA, 92843
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I had a good experience with this service when I was moving from California to Texas. They prepped the reservation with the contracted driver in advance and my driver texted me when he was going to pick up my car. I also had good communication with the company weeks before the pick up and they answered a lot of my questions. Biggest thing is that you have to inform them if you want to pack things in your trunk. They don’t let you pack anything in the front or back seats. 5 stars.
I had a big issue with this company from TX to CA. They prepped my driver a week in advance and was expecting my driver to pick me up on a certain day. The driver did not contact me the day before and on the day of pick up I texted him, and he said I was not on his points of pick up. I was flying out the next day and needed my car to be picked up stat. I called OAT and they were closed, but there was an emergency hot line. Someone called me about 1 hour later and said he was going to find a driver that day. There was no update on that until I called him back. He said he would only find someone the next morning, AFTER I had to leave for the airport. Thank goodness my family members had a later flight than me and were able to get my keys to the driver. This was so stressful and I don’t wish this on anyone. The person working on my case was really nice and apologetic though, and I think he gave me a discount for the service.
Price is based on where you are leaving from. My cost for the service from CA to TX was almost $400 more than TX to CA.
I know the carrier can vary depending on who the job gets contracted out to, but Orange and the carrier Top Team were super professional and the experience was surprisingly great.
Ivan from the carrier company delievered my BMW in perfect condition 2 days before I even expected it. Also, the quote I got was significantly lower than other places I’d contacted to the point where I was very nervous booking it. After the horror stories I read through from other companies and carriers, this was a huge surprise. Orange and Top Team had thorough communication and were super responsive. Thanks!
I know the carrier can vary depending on who the job gets contracted out to, but Orange and the carrier Top Team were super professional and the experience was surprisingly great.
Ivan from the carrier company delievered my BMW in perfect condition 2 days before I even expected it. Also, the quote I got was significantly lower than other places I’d contacted to the point where I was very nervous booking it. After the horror stories I read through from other companies and carriers, this was a huge surprise. Orange and Top Team had thorough communication and were super responsive. Thanks!