12812 Garden Grove Blvd
Garden Grove CA, 92843
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Wonderful customer service and reliable. We had to move back our date by two days and they were very flexible and accommodating. Moses, our transporter was great and walked me through the whole process when he came to pick up our two cars. Cars were delivered in good condition, granted quite dusty, but no damage. I would definitely use them again.
The customer service is superlative. We have used this company six times. The most recent time, the carrier’s communication was great and we knew when the car was being picked up and a quick call let me know when it would be delivered. The previous time, the carrier was not as good –;but Orange Auto Transport did right by us. It’s a tough industry because they give the jobs to whatever drivers match your itinerary and timeframe, so some drivers have awesome timing and communication but others do not. Regardless, I have always felt confident that Orange Auto is on the ball and ready to help out. We will use them again for sure.
My 88 Lotus esprit was damaged in transit by the carrier and they refused to pay. Orange Transport broker immediately filed a claim against their own insurance and took care of me. Travis and Penny were so pleasant to deal with that I’m amazed of how supportive they were to make sure I would be happy with the resolution. this is the best Customer Service team that I’ve dealt with – A+++
