Find The Right Car Carrier For Your Move

I STRONGLY urge you to avoid the misleading reviews and go with someone else at all costs. My car was damaged with 4k in repairs by their contracted carrier. I was assured they were going to take care of it and that It would be resolved and not to worry. The carrier dodged calls for months and I was told by Orange Auto they were “out of the country for an extended period of time” and could not return calls. They lied multiple times to me and never followed up on the car continuing to tell me they “thought it was resolved”. They refused to do anything about the issue or covering the car damage and told me to “sue”. The damage to my car was “not their problem”, despite them being the company I paid to get my car to a new state and them being the company I will have to now sue to get this resolved. I paid a premium listening to their lies and marketing tactics. It has been 3 months and my car is still sitting in the driveway damaged needing the entire front replaced with no resolution, do not less this happen to you just go with one of the bigger companies or literally anyone else.

Further in response to their comment they contend I did not notify them as I did not make it to the new state until then and notified them immediately. I have the paperwork and photos confirming it was carrier and was damaged in transit, there people even confirmed that. It is another lie the owner was out for an emergency, the guy at orange auto told me “this happens all the time with the carriers” and I was told it would be taken care of and there was not a need to file with my own insurance. A rental car for the 10 days my car would be covered seems like a normal thing to give. Again do not do this unless you want your $50,000 to be destroyed by their cheap untrained carriers and have to haggle and sue to get a resolution from them.

I STRONGLY urge you to avoid the misleading reviews and go with someone else at all costs. My car was damaged with 4k in repairs by their contracted carrier. I was assured they were going to take care of it and that It would be resolved and not to worry. The carrier dodged calls for months and I was told by Orange Auto they were “out of the country for an extended period of time” and could not return calls. They lied multiple times to me and never followed up on the car continuing to tell me they “thought it was resolved”. They refused to do anything about the issue or covering the car damage and told me to “sue”. The damage to my car was “not their problem”, despite them being the company I paid to get my car to a new state and them being the company I will have to now sue to get this resolved. I paid a premium listening to their lies and marketing tactics. It has been 3 months and my car is still sitting in the driveway damaged needing the entire front replaced with no resolution, do not less this happen to you just go with one of the bigger companies or literally anyone else.

Further in response to their comment they contend I did not notify them as I did not make it to the new state until then and notified them immediately. I have the paperwork and photos confirming it was carrier and was damaged in transit, there people even confirmed that. It is another lie the owner was out for an emergency, the guy at orange auto told me “this happens all the time with the carriers” and I was told it would be taken care of and there was not a need to file with my own insurance. A rental car for the 10 days my car would be covered seems like a normal thing to give. Again do not do this unless you want your $50,000 to be destroyed by their cheap untrained carriers and have to haggle and sue to get a resolution from them.

I had a good experience with this service when I was moving from California to Texas. They prepped the reservation with the contracted driver in advance and my driver texted me when he was going to pick up my car. I also had good communication with the company weeks before the pick up and they answered a lot of my questions. Biggest thing is that you have to inform them if you want to pack things in your trunk. They don’t let you pack anything in the front or back seats. 5 stars.

I had a big issue with this company from TX to CA. They prepped my driver a week in advance and was expecting my driver to pick me up on a certain day. The driver did not contact me the day before and on the day of pick up I texted him, and he said I was not on his points of pick up. I was flying out the next day and needed my car to be picked up stat. I called OAT and they were closed, but there was an emergency hot line. Someone called me about 1 hour later and said he was going to find a driver that day. There was no update on that until I called him back. He said he would only find someone the next morning, AFTER I had to leave for the airport. Thank goodness my family members had a later flight than me and were able to get my keys to the driver. This was so stressful and I don’t wish this on anyone. The person working on my case was really nice and apologetic though, and I think he gave me a discount for the service.

Price is based on where you are leaving from. My cost for the service from CA to TX was almost $400 more than TX to CA.