1955 W Baseline Road
Mesa AZ, 85202
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I used this transport company is 2017 to ship my brand new car from ohio to Las Vegas, I flew my brother in town to pick it up on the day it said it would be delivered and it didn’t not arrive until two days later with absolutely no communication or updates from the company. I had to pay 2 extra days for my rental and cancel and rebook my brother’s flight on top of the transport cost. Against my better judgement, I decided to contact this company again to ship 2 of my vehicles. I requested a few quotes to weigh my options. Ultimately, I was overcharged and disrespected by the extremely rude owner Joanne Parker. She was incredibly rude even after I’ve spent nearly $5k with her company. She then cancelled my payment in fear that I would dispute the charges (which I’ve never done in my life) and now I have to pay cash once my cars are delivered. Mind you she did this AFTER both my cars were picked up, otherwise I would cancel but now my hands are tied and have no option but to hope I don’t get played even more . This is the worst service I have ever received and it’s truly disappointing. I would highly recommend not using this company. I feel horrible and I truly wish I never used this company.
I would highly suggest you use a different company or book directly with the truck drivers and eliminate the middle man and inflated costs all together.
Also, if you would like to see how rude the owner Joanne is, I recommend you read her response to the reviews on here… you’ll get a sense of who you will be dealing with.
Excellent, reliable auto transport service. Sent a Panamera from Maryland to So Cal and have nothing but praise. Picked up on Thursday afternoon, delivered on Monday, Memorial Day in the morning.
Extremely friendly drivers that kept me well informed. Car was in perfect condition and would use them again for sure.
There are SO many auto transport companies out there but I knew of someone who had used these guys before so I requested a quote. It was well priced but required a $150 deposit before they even agree to work on your request. I tried to get a hold of the sales rep, Joanne, a number of times because I had some questions on how to securely submit the deposit. When I got her on the phone she accused me of having ‘trust’ issues which was a huge red flag and completely unprofessional in my opinion. Within MINUTES of me asking for how to verify the deposit once it was submitted, she advised me to take my business elsewhere (which I will definitely do!) Granted, I never actually used Parker Auto for the shipment it self but this experience alone was enough to make me look elsewhere.
