Miami FL, 33174
In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
Avoid at all costs.
Awful service bordering on fraudulent business practices. We agreed on a pickup date for my vehicle by contract, which was confirmed multiple times. Five days before the scheduled pick up date a driver calls me and tells me to be ready. I call Patriot Auto Transport and explain that because we are moving, we need my car until the agreed upon date. Our contact at Patriot gave rambling explanations as to how things work in the “transport industry” but finally agreed to honor the contract and send a truck on the agreed upon date.
On the day of the scheduled pick up, no one shows up and I begin to call Patriot. Over the course of the day I am told by our contact at the company that he is on a “conference call” and will get back to me soon with the time for our pickup. Eventually he begins to say that the pickup will likely happen on the next day. After multiple unanswered calls and text messages, the contact informs me that with “just a little more time and a little more money,” we may be able to have the car picked up one day late. But he won’t be able to confirm even that until he finishes his “conference call.” I then ask for a refund and he informs me that “you’ll never be refunded … uh, you’ll always be refunded if you’re unhappy.” I hope this amateurish attempt at humor is not a sign of things to come as I seek my refund. I will be happy to test the resources Patriot Auto Transport has to defend themselves if that becomes necessary.
This is the second time I needed to use a car carrier. I first shipped my car from California to Massachusetts in 2010. I used old employer’s relocation company.
This time I was shipping another car to my daughter in California. Researching was frustrating. Website online quotes went two ways…I never heard back or my interaction was not pleasant. Then checking out Yelp I was able to avoid some (that I reached out to originally) and contacted Patriot.
The experience from the moment I contacted them to when my old car arrived in my daughter’s driveway was flawless! I couldn’t believe it. I met the driver at the Kohl’s’ shopping center and off he went. The communication, the status, the follow up. Patriot has the recipe for success. If this is what you need…no need to look elsewhere.
