In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
Do NOT use this company. They hire shippers WITHOUT cargo insurance. My car was damaged by the shipper (another yelp review) and it took months for Portkick to refund my deposit. Regardless, I’m out off $7000 in damages and transport. Portkick does not answer calls and or emails right away. I schedule calls on their time (when I’m on Pacific time) and they don’t make their calls out to us. As a broker they should represent the consumer in which they do half heartedly. I question them why it takes them so long to return back to me and they retort that they’re busy with other companies or the owner is on vacation. This definitely shows that I as their customer is NOT important. They need to be thorough with their contracts and hiring other companies. They complain to me that other consumers have their issues resolved but it was because the consumers used other shippers that obviously had insurance. Shame on Portkick for doing so.
Thanks!
This is my first time shipping a car (well I actually shipped 2 cars). Portkick rep were very patient and explained everything in detail. There was a slight hiccup when the driver cancelled but Portkick was able to quickly find another driver that fitted our timeframe. Overall, very impressed with the customer service! Our cars arrived nice and well. The new driver even waited a bit longer to accommodate our schedule (because we booked our travel plans according to the first driver’s timeline). But the new driver was nice enough to wait and was very courteous!
I had the worst experience with these guys. Rude and unprofessional. They gave me a certain date for my car pick up and then I had to call them 2 days before my scheduled pickup just to find out that they couldnt find anyone. The rep yelled at me and said you can find another company. I ultimately went with amerifrieght who did a great job and picked up the same day. Dont use these guys!
