PREMIERE LOGISTICS
- www.premere.com
- 224-801-4481
- Standard Member
1750 E Golf Rd Ste 210
Schaumburg IL, 60173
1.4
1.4 out of 5 stars (based on 38 reviews)
Excellent11%
Very good0%
Average0%
Poor0%
Terrible89%
1750 E Golf Rd Ste 210
Schaumburg IL, 60173
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This is the company that Lowes uses to do installation of products purchased at their store. The first time I scheduled my installation and took a half-day off of work to be home during their four hour window, they arrived without the product thinking it was Repair and not an installation. So I rescheduled and took another half-day off of work to be home during their four hour window. Once again they showed up thinking it was a repair and not an installation and they didn’t have the product with them. On the third attempt I took another half day off to be home during their four hour window the four hour window came and went and no one called or showed up. I called Premiere logistics and said where are they? They put me on a brief hold and came back and said oh he’s running an hour late he’ll be there at 7 o’clock tonight. No apologies -nothing. Worst company ever.
I purchased a dishwasher from Lowes, and this company they use to install sucks. They don’t communicate at all, they don’t listen as I provided a good number to call me and they failed to do so. They sent txt messages with updates come to find those are wrong. I asked questions of said installers and they did. Not answer me. I needed a city inspection after and for weeks they called the number I said NOT to. I was asked for availability for said inspection and when provided was told i wpuld be called back and never was to confirm. Inspector showed up unannounced. I called about it and didn’t seem to care about my issues with them.
Horrible service, you called me to schedule a measurement appointment when I’m supposed to be getting a delivery. We already know the dishwasher fits