1750 E Golf Rd Ste 210
Schaumburg IL, 60173
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After reading the ratings, I was rather concerned about using Lowe’s (Sacramento) installers. I called Lowe’s and spoke with someone in appliances to ask about PL and whether they’re aware of recent service levels and any customer comments, good or bad. I was told PL replaced two of their installers a couple months ago. I’m glad I didn’t cancel the installation of an over-the-range microwave. Kyle called before arriving to provide ETA, showed up with tools, work blanket (we had covered glass top stove w/2×4 wood to protect against an accidental hard landing). He was very polite, efficient; removed old microwave, installed new brackets and microwave. We’re very pleased with the installation experience, and hope others are as well.
If I could give zero stars I would. Same thing as all the other reviews. Ordered a dishwasher at Lowes, took over a month to have them install. The dishwasher was defective ( did not work/no water running to the dishwasher and the person who installed did not notice that before he left). Took another week for them to come and confirm that the dishwasher was defective. BUT they did not uninstall it while they were there. I am still dealing with trying to get this dishwasher removed from my property and returned to Lowes. Lowes has not been very helpful either. I would not recommend buying any appliances from Lowes OR using this stupid place to install anything. They are obviously contracted with Lowes , no idea why Lowes would continue using this place.
If I could give zero stars I would. Same thing as all the other reviews. Ordered a dishwasher at Lowes, took over a month to have them install. The dishwasher was defective ( did not work/no water running to the dishwasher and the person who installed did not notice that before he left). Took another week for them to come and confirm that the dishwasher was defective. BUT they did not uninstall it while they were there. I am still dealing with trying to get this dishwasher removed from my property and returned to Lowes. Lowes has not been very helpful either. I would not recommend buying any appliances from Lowes OR using this stupid place to install anything. They are obviously contracted with Lowes , no idea why Lowes would continue using this place.
