PREMIERE LOGISTICS
- www.premere.com
- 224-801-4481
- Standard Member
1750 E Golf Rd Ste 210
Schaumburg IL, 60173
1.4
1.4 out of 5 stars (based on 38 reviews)
Excellent11%
Very good0%
Average0%
Poor0%
Terrible89%
1750 E Golf Rd Ste 210
Schaumburg IL, 60173
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These are the most unprofessional idiots I’ve ever dealt with. I’m now on my third try waiting on them to install my microwave. First install was Thursday night they gave me a 4-8Pm window, nobody showed up I called them at the end they apologized and said the truck had an issue they’d be at my house at 8AM the next day, assured me I’d be their first stop. I skip work to wait for them the next morning, nobody ever shows up, I call and they make more excuses saying it wasn’t properly put in their system. They said the soonest someone could come was now the weekend. I get an automated text they’re coming 8-9AM this Saturday, again, nobody comes and I call and they say the text was a mistake and someone should come but they’re not sure when. I swear I’ve dealt with the most incompetent morons every time I call. The supposed manager Leo refuses to call back despite then promising over and over again, I’ve called for him 4x. Hey Leo, you are a pathetic excuse for a manager and should be ashamed of yourself. This whole Company is a joke , look at their reviews. Unprofessional, unreliable, do not use them for anything unless you want your time completely wasted and have to talk to idiot after idiot all pointing the finger at the other. You’re delivering a microwave not performing open heart surgery, it’s not that hard! Mind blowing. They really have bottom of the barrel people working at this organization.
These are the most unprofessional idiots I’ve ever dealt with. I’m now on my third try waiting on them to install my microwave. First install was Thursday night they gave me a 4-8Pm window, nobody showed up I called them at the end they apologized and said the truck had an issue they’d be at my house at 8AM the next day, assured me I’d be their first stop. I skip work to wait for them the next morning, nobody ever shows up, I call and they make more excuses saying it wasn’t properly put in their system. They said the soonest someone could come was now the weekend. I get an automated text they’re coming 8-9AM this Saturday, again, nobody comes and I call and they say the text was a mistake and someone should come but they’re not sure when. I swear I’ve dealt with the most incompetent morons every time I call. The supposed manager Leo refuses to call back despite then promising over and over again, I’ve called for him 4x. Hey Leo, you are a pathetic excuse for a manager and should be ashamed of yourself. This whole Company is a joke , look at their reviews. Unprofessional, unreliable, do not use them for anything unless you want your time completely wasted and have to talk to idiot after idiot all pointing the finger at the other. You’re delivering a microwave not performing open heart surgery, it’s not that hard! Mind blowing. They really have bottom of the barrel people working at this organization.
Avoid using this company for appliance installation. It took 3 visits to get the correct measurement for a cooktop installation. Consequently, I had to purchase a different cooktop 3 times. Actual installation was very unprofessional as well because the truck was broken on two occasions, the installer was sick on another or they supposedly came and no one answered the door. Interestingly, these cancellations were always near holidays or a weekend. Unfortunately, they are the only installers that Lowes uses. Consequently, I will avoid buying appliances from them in the future to avoid having to deal with this company in the future.