23423 Country Club Drive East
Boca Raton FL, 33428
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As stated by other reviewers, Michael was great to work with — initially. He was helpful in finding a driver to ship my vehicle across the country.
However, when my vehicle was dropped off I immediately noticed it was not driving normally — it was swaying from side to side. I notified Michael of the issue less than 24 hours after my vehicle was dropped off and he told me to take my car to a mechanic and then forward him the invoice. The mechanic diagnosed the problem as “lower rear control arms bent due to towing” and provided me photos of the bent parts. The mechanic also said he sees this problem often after vehicles are towed. I paid $630 to repair the damage. I forwarded Michael the invoice from the mechanic per his request, as well as the photos of the bent parts. Given that it was completely clear that the damage was due to the transport, and that the $985 I paid Priority Auto included full insurance coverage, I was certain Michael would do something to help cover the cost of the repairs.
Michael however was quick to blame the mechanic (who is well-reviewed on Yelp) of being “fraudulent” and stated he couldn’t be sure the damage to my vehicle was related to the transport (despite the photos I provided and the mechanic’s very clear explanation).
I also spoke with Vlad, the owner of Shipping Experts Inc (the company who Michael found to ship my vehicle), and explained the situation. Vlad rudely stated this was not his problem and hung up on me.
I cannot express in words my disappointment with this whole experience. Please choose another company that will actually have your back if (I should say when) something goes wrong with your transport.
