1366 REDWOOD LN
Gulf Breeze FL, 32563
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I originally spoke with Mike from Provision Auto Shipping. He had me relaxed and engaged with the whole process. Very informative and willing to work with me and explain to me how everything works. Really walked through the whole process. However the issue comes with the actual transporting with the car. His driver arrived early, and all credit to the drive as i dont blame him for this. Mike originally quoted me $400 for a same day delivery of about 300 miles or so with a $100 deposit. I was hesitant to make the deposit but Mike assured me this was routine. When the driver arrived to pickup the vehicle, he informed us that he had a personal engagement the same day and the car would not be delivered until the next day, or at the very earliest a small chance of arriving late that night. This was not what was originally agreed upon, so i attempted to make contact with Mike. Doing so proved to be futile as he has not answered any calls or replied to any texts. I had to refuse the pickup of my vehicle as i no longer felt safe or comfortable seeing as im not unable to get a hold of Mike or anyone else with Provision Auto Shipping LLC. Avoid this company.
Pay attention to the reviews before you go with this company. I didn’t read reviews that had similar experiences.
I was quoted $840 over a month before my move, they were responsive and everything was going well. As soon as I made the deposit, they disappeared for 4 days on me. It was 5 days before my move.
My car was supposed to be picked up on the 6th, but no update, no confirmation of payment.
The owner called me back on the 9th one day before my move saying he was sick that’s why they didn’t pick up my car which doesn’t make sense he has employees that could’ve reached out and my agent wasn’t off.
I told him I have over 100 lbs in my car he said that’s fine, just to send a pic. He gave me another date for the car to be picked up which was the day I moved
And then I was called back saying the driver cancelled!! I had to leave my car behind with my belongings with family, had to rent a car which cost me $500, and then when they picked up my car they increased up the price from $840 to $1,350!
Eddy was great! and very professional, he explained every detail. There was always someone to answer my calls after hours, my schedule is full, and can’t take calls during the day, but he went the extra mile to keep me informed and also negotiate the lowest price with the driver for me, so I will use them again 5*
