Miami FL, 33174
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Zero stars if possible. Bought my wife a new KIA. Needed delivery from Colorado to California. Paid a fair price, but other companies offered a hundred less. Should have read the reviews first. They were a day late picking it up, no call from the driver, the car dealer told me. Here it is Friday, my wife is waiting for her new car, no call back from the shipper, no call from the driver, where is our new car. I told her to fully inspect the car if it ever arrives. Beyond upset.
This is not a auto transport company. This is a subcontracting clearinghouse which contracts with unreputable, unreliable, car transport companies.
The The company failed to show up and pick up the vehicle as arranged. When I called them near the end of the business day I was told the driver was in route, 20 minutes away. The company never came. The company never called the dealership where the car was to be picked up. The company never called me.
I dealt with Alison for the brokering of my car shipment. CAA were the ones that actually picked up and delivered my car.
Very simple and easy process through email with lots of detailed information regarding the move, and Alison was very receptive to any questions that I had.
