Find The Right Car Carrier For Your Move

This company is a scam. I contracted moving services through Medal of Honor Moving and needed my car shipped too from NV to GA. Sonia gave me a referral to another company called US Auto Transport aka Regal Transport. The owner is Ronnie and was told that they give good rates and are a good company to work with. Spoke to Ronnie, rates seemed reasonable, received my contract, and paid a deposit of $225. I called Ronnie a week or so prior to giving him my actual address and everything was still on schedule. On the day my car was supposed to be picked up I didn’t hear from the driver or the company. I called early afternoon to voice my concerns and was told not to be concerned that the driver was running behind schedule but was on his way and would contact me 1-2 hours out. It’s now evening, and I still have not heard from anyone. I called the office and this time the office was closed. I left an urgent message for Ronnie explaining the situation and also stating that I had an evening flight, and needed to know where was the driver? No response or phone call. I barely caught my flight and had to leave my car and items behind. The next day I received a call from someone wanting to confirm my pick-up date. I stated that you guys screwed me over and that the car was supposed to be picked up the day before. I was blatantly lied to and never heard back from Ronnie or his company, no apologies and they kept my deposit even though they were in the wrong. US Auto Transport/Regal Transport is a scam and Medal of Honor works closely with them by referring customers and receiving a kickback. They are all THEIVES AND I WANT MY MONEY BACK!!!!!

I was referred to Ronnie by Small Move Movers. I was shopping around and I was quoted a significantly lower price by Ronnie so reasonably, I was skeptical. First, the deposit of $100 quoted by the moving company somehow became $200 when I spoke to Ronnie. It seemed odd when the transportation cost was $500. Ronnie asked for a deposit and I promptly told him I didn’t feel comfortable giving him a deposit. I’m certainly glad I didn’t because he began to be very rude, condescending and used profanity.

I’m not recommending either one of these companies so please beware!

FAIR WARNING!!! Ronnie with EXPERIENCE TRANSPORT and REGAL AUTO TRANSPORT (Same Company) are scammers. Any issues come about he and staff will ignore you. His staff are all unprofessional, rude, and can careless of your issues. They will even hang up the phone on you or answer any emails. They were all nice when I was getting a quote from them but as soon as they took my deposit they changed their whole attitude. Their quote to me was incorrect and had to pay $200 more. I had my car shipped from Hawaii to California than shipped to Colorado. My car sat on port in California for 2 weeks because they never called the trucking company to pick it up. I had to call the trucking company myself to get them to send a truck to pick up my vehicle. Ronnie and his staff didn’t even do their job I was paying them for. They lied and said they called and it was the trucking company fault but true be told they never call them at all. My vehicle arrived late to my new location of course and I had to spend money on a rental car I didn’t plan on spending. All in all I lost money using Ronnie’s company to transport my vehicle because of miss quotes and 2 weeks late delivery. I will never use any of Ronnie’s company’s again. They rip you off and on top of that disrespectful to paying honest customers. I would give negative stars if I could.