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REGAL AUTO TRANSPORT

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15430 Cabrito Road
Van Nuys CA, 91406

1.2
1.2 out of 5 stars (based on 20 reviews)
Excellent5%
Very good0%
Average0%
Poor0%
Terrible95%

In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.

Reviews

July 10, 2018

Ronnie represents the worst of humanity. He is remarkably rude, dishonest, and condescending. Like so many before me, I was given one price, then on the day pick up, a much higher price, only to be threatened to have my car abandoned and verbally berated with profanity. He then charged my credit card an additional $100 without my consent. I am disputing that charge. Please do not trust this man, or this company, with your car or personal information.

Capt. F.
April 11, 2017

I recently moved from California to Pennsylvania. In doing so, I hired Regal Auto Transport to ship my car…they then subcontracted Uncle Bob’s Trucking for the job.

At the time of pick up from California on March 12th, there was no damage to the roof of my car, which has been documented with pictures, video, and the pick up slip. The multi-tiered transporter arrived in Pennsylvania with my car at 11:17 pm on March 21st. The driver could not deliver directly to my home, so he pulled over on the side of a dark highway and had me meet him there. When I arrived, it was dark and raining, and he already had my car off the rig and running. Due to the conditions described, I could not see if there was any damage or not. It was late, raining, and I wanted to get home and to bed, so I got in the car and drove home. Upon waking the next day, when there was sunlight and no rain, it was very obvious the damage that was caused to the roof of my vehicle.

Robert Lee, the owner of Uncle Bob’s Trucking, claimed that the damage was preexisting. When I proved that there was no preexisting damage, he then changed his story to say that the damage must have happened in the 8 hours between his driver dropping the vehicle off and my discovery of the damage. My statement has remained consistent, and is also consistent with the findings of the claims adjuster at the collision center. The claims adjuster said the entire roof would need to be replaced due to the support beams being damaged.

The driver told me the reason he was late getting into Pennsylvania, was because he was pulled over and every car was searched for drugs. It is my belief that this is where the damage occurred. The damage done to my roof looks like the car above mine came down on top of it, which was confirmed by the claims adjuster. According to Mr. Lee, I guess God just drops cars out of the sky on top of mine while I’m sleeping, then cleans them up before I wake leaving only the damage. Mr. Lee, despite holding a 1 million dollar liability policy, is refusing to accept responsibility for the damage his company did to my vehicle. I informed him that this review would be posted, and gave him 24 hours to do the right thing, which he ignored, so I had to let the public know to avoid this company at all costs.

If you hire Regal to transport your car, make sure you know the company they are subcontracting it to and check into them. If they are planning on using Uncle Bob’s Trucking, tell them to find someone else, or you will take your business elsewhere. Robert Lee and Uncle Bob’s Trucking deserves to be put out of business.

Tony V.
February 27, 2017

I used Regal because my mover recommended them. They were friendly and original from the beginning.

After I had given them my deposit I read some of the horrible reviews. I asked my mover and he said not to worry because he sends them lots of business and has had no complaints.

I had to cancel my first transport because of my other car acting up. However I spoke to Ronnie G. twice and he was able to arrange a pickup the very next day.

Long story short, they shipped my car from Florida to Texas and I couldn’t be happier!

Paul E.

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