5100 Charles Court
Zionsville IN, 46077
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Reindeer Auto was the epitome of professionalism.
I had my 2017 Honda Hatchback shipped for the long hall: across the country, Boston to Northern California.
And each person on the team took care of me every step of the way and never dropped the ball.
Evan was my initial point of contact, Shawn owned the transit logistics, and Alex was the knowledgeable driver.
Details regarding pickup window, transit, and drop off were clearly communicated via series of emails and phone calls.
My service was “prepaid”, so I only paid one time upfront.
I had been burned in the past by a different relocation service, who shipped my car across the country (west to east). That company’s driver unexpectedly requested cash or else they “wouldn’t give me my car”, plus my car had roof damage. So, I don’t easily trust auto relocation services after that experience.
That was NOT all the case with Reindeer.
Their transit contact and driver were kind, plus I had no car damage upon delivery. There was dirt on the car but that was clearly conveyed to be expected before my car was picked up. After all, the driver had to drive through Wyoming/Utah border where there is known to be heavy snow/slush.
A big kudos to Evan, Shawn, and Alex for their care to detail, answering my numerous questions, and making me feel comfortable every step of the way.
This team was truly stellar and I hope other customers get these people!
Reindeer Auto was the epitome of professionalism.
I had my 2017 Honda Hatchback shipped for the long hall: across the country, Boston to Northern California.
And each person on the team took care of me every step of the way and never dropped the ball.
Evan was my initial point of contact, Shawn owned the transit logistics, and Alex was the knowledgeable driver.
Details regarding pickup window, transit, and drop off were clearly communicated via series of emails and phone calls.
My service was “prepaid”, so I only paid one time upfront.
I had been burned in the past by a different relocation service, who shipped my car across the country (west to east). That company’s driver unexpectedly requested cash or else they “wouldn’t give me my car”, plus my car had roof damage. So, I don’t easily trust auto relocation services after that experience.
That was NOT all the case with Reindeer.
Their transit contact and driver were kind, plus I had no car damage upon delivery. There was dirt on the car but that was clearly conveyed to be expected before my car was picked up. After all, the driver had to drive through Wyoming/Utah border where there is known to be heavy snow/slush.
A big kudos to Evan, Shawn, and Alex for their care to detail, answering my numerous questions, and making me feel comfortable every step of the way.
This team was truly stellar and I hope other customers get these people!
I would never use this company again. They damaged my vehicle and refuse to help with the repair. Their contractors are terrible to work with. The have zero customer service and I would steer clear from this company.
