5100 Charles Court
Zionsville IN, 46077
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Absolutely horrible, first their delivery driver was insisting I show up to receive delivery in the middle of my very first work day in my new job because he did not want to reschedule and the delivery date was several days off of their predictions, then they did not want to cover the cost of the new crack on my windshield and the antenna that fell out. You can clearly see the antenna was on when the car was loaded. Would not recommend to anyone
Replying to Jessica
The updated delivery date was 5/16-5/17 (added email screenshot) so I had to change my plans on my first day of work and rush to the delivery site in the middle of the day because the delivery driver was being inflexible and even suggested I had someone else be there for delivery. So I rushed to the delivery then rushed back to my new work site without time to inspect. Then for the next week I was staying in a hotel about 40 minutes away from where the car was delivered and using a rental vehicle so that’s why I made the claim a week later when I finally made it back to using my vehicle. I explained this in an email and claim but had no support or understanding even though the damages were not there on the pickup report. Also there is no need to publicly post the city I am now living in with my family.
Responsive up front and pick up was great. Delivery was a mess – driver dropped off at 1030PM, 20 minutes from my house. Said that was the closest he could possibly get. Every bit of paperwork you sign says they won’t deliver past dark. Not only did they deliver in the middle of the night, but the driver was 45 minutes late. I ALSO had to pay for an Uber out pocket as at that hour the help I had enlisted was unavailable. Wasn’t awful but wouldn’t use again. They’ve been completely uninterested in an apology. The drop off driver was pushy and rude.
Excellent service. They transferred my car from Montreal to Bay area. There was no damage on the car. It came on time.
