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RELIABLE CARRIERS INC

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Canton MI, 48187

2.9
2.9 out of 5 stars (based on 11 reviews)
Excellent46%
Very good0%
Average0%
Poor9%
Terrible45%

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Reviews

March 21, 2024

i bought 2 cars at the Mecum car auction in Arizona on 3-8-24 . reliable transport had a booth set up to offer their delivery services for auction participants. I hired reliable to deliver both cars to South Carolina a cost of $5500 paid up front. As of today 3-22-24. i have no idea when my cars will go on a truck. Reliable did validate that they have my cars in their storage facility today but still do not have a scheduled pick up or load date that they could share. apparently i have to wait til more cars are scheduled to come to SC before they will load a truck. If you want your cars quickly or you want a reasonable schedule/plan. Reliable may not be your best option. First class pricing with no service or communication to support the pricing. They did say that i could line up other transport if i needed them faster or wanted a guaranteed schedule, however i would owe them for storage and security on my cars while they have been at their location. What a great feeling that gives me. I will give updates on this thread regularly to tell how this story unfolds, i realize all businesses have problems, but what a good business does when it has identified a problem , separates them from a bad business. WE WILL SEE… hopefully the Reliable business manager LAUREN A. will make a comment one way or the other while we are in real time. or she may wait til they finally get delivered then offer a response.

Will H.
December 4, 2023

I needed to get my 1972 Road Runner from my house to a paint shop about 30 miles away for some touch-ups. The paint shop said they could get to it if I could have them the car within a few days as they were slow. If not, then it would be next month. I contacted Damon at Reliable. He had a driver at my house the next day. Brandon arrived with a small appropriate sized trailer for the pickup. He spent a great deal of time inspecting the car and taking many photos of it and the defects. He sent these photos to me and we agreed on the condition of the car. Several weeks later when the paint work was complete, the shop called me up to say the car was done and that it would be best if I could take the car as soon as possible since they did not want anything to happen to the fresh paint. A quick morning call to Damon got Brandon to the paint shop by 1pm. Once more he performed a very detailed inspection, loaded the car, and we both drove off. Because of a recent snow storm, the road to my house was slushy and the driveway was icy. I was reluctant to have the car unloaded in either spot! However Brandon said not to worry, he has seen worse. He negotiated the narrow icy driveway and backed up just about right to the garage door. I just needed to drive the car a few feet. Mission accomplished. Damon and Brandon were a great help to me. I had the constraint of the paint shop scheduling and the difficult weather conditions and Damon and Brandon really delivered on the “Reliable” promise. Additionally I believe the pricing was fair and appropriate for the task at hand. I certainly would use Reliable in the future.

Thomas S.
December 4, 2023

I needed to get my 1972 Road Runner from my house to a paint shop about 30 miles away for some touch-ups. The paint shop said they could get to it if I could have them the car within a few days as they were slow. If not, then it would be next month. I contacted Damon at Reliable. He had a driver at my house the next day. Brandon arrived with a small appropriate sized trailer for the pickup. He spent a great deal of time inspecting the car and taking many photos of it and the defects. He sent these photos to me and we agreed on the condition of the car. Several weeks later when the paint work was complete, the shop called me up to say the car was done and that it would be best if I could take the car as soon as possible since they did not want anything to happen to the fresh paint. A quick morning call to Damon got Brandon to the paint shop by 1pm. Once more he performed a very detailed inspection, loaded the car, and we both drove off. Because of a recent snow storm, the road to my house was slushy and the driveway was icy. I was reluctant to have the car unloaded in either spot! However Brandon said not to worry, he has seen worse. He negotiated the narrow icy driveway and backed up just about right to the garage door. I just needed to drive the car a few feet. Mission accomplished. Damon and Brandon were a great help to me. I had the constraint of the paint shop scheduling and the difficult weather conditions and Damon and Brandon really delivered on the “Reliable” promise. Additionally I believe the pricing was fair and appropriate for the task at hand. I certainly would use Reliable in the future.

Thomas S.

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