Parkland FL, 33067
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Communication is poor. I recognize I was having delivery during a holiday period and account for that. However in order to receive any update in shipping I have had to initiate and hope for a response. Only to be sitting on the day I was expecting my vehicle to be delivered and receive a text stating that I can now expect it, not tomorrow or the next day but in a few days. They cant even provide a day to expect, but a window of days?!?! Customers make plans surrounding the commitments made and paid for to the company and there is no recourse when those commitments are not meant, or at least kept up to date. It is not complicated to let a customer know prior to the last minute what and why is going.
UPDATE: still no delivery 3 days later and if I hadn’t reached out to dispatch, I doubt they intended to tell me the driver is still running late. This place has no control or credibility. From what dispatch told me today, the driver is less than 3hrs from my location at 11am this morning, and maybe will be able to make my delivery late this evening. Absolutely poor and untruthful business dealings!
don’t use this service! they dented my truck on transport. $2900 of damage to a truck i never touched. they didn’t deliver to the scheduled address. i had to travel over an hour outside of the intended drop off. now they are denying the claim for damage. they won’t even adjust the fee that i payed. using this service and corresponding with blair was one of the worst decisions i have ever made. absolutely awful in almost every way possible!
Pete V. Was horrible. Never picked up my vehicle and never communicated with me. Then he lied saying he had someone only he didn’t. Left me stranded and didn’t have the courtesy to apologize.
Senior Account Manager – Dealer Services / Specialty Division
Rite Way Auto Transport
3917 N.W 126th Ave.
Coral Springs, FL 33065
Direct: 954-369-4640
Toll Free: 1-877-688-8801 Ext. 117 or (Ask for Pete)
Email: Pete@ritewayautotranspor…
