ROADRUNNER AUTO TRANSPORT
3.6
3.6 out of 5 stars (based on 125 reviews)
Excellent57%
Very good7%
Average4%
Poor3%
Terrible29%
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RoadRunner is not reliable, I am not even sure of their business model because they will quote you a price to ship your vehicle and guarantee a day and then ghost you – it is so unfortunate because when people are typically using these services they really need to have reliability. Do NOT rely on them. Go to Goliath Auto Transport in a heartbeat. They’ll fix their mistakes.
RoadRunner is not reliable, I am not even sure of their business model because they will quote you a price to ship your vehicle and guarantee a day and then ghost you – it is so unfortunate because when people are typically using these services they really need to have reliability. Do NOT rely on them. Go to Goliath Auto Transport in a heartbeat. They’ll fix their mistakes.
I had a new Corvette shipped and paid a premium for an enclosed trailer for the added protection. Car arrived in a dirty trailer. Driver said he had to leave the windows down so he can get in/out. it looked like it came out of a barn and was filthy inside and out. Called Roadrunner to discuss and each time they put me on hold and no one answered. After repeated attempts to reach Roadrunner I just gave up. Had to have the car fully detailed and was a significant cost. Due to their negligence I would have been better to have shipped on a regular trailer, at least the windows would have been shut. I would never use this company again even if their services were free. Beware folks.