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Avoid this company at all cost!! I was contacted by a sales person and decided to go through them. After some further research I came across the reviews which are extremely bad, so I decided to try and call customer support… Well I have been on hold for an hour multiple times and when I finally got a hold of a customer service agent, she hangs up on me after I said “Hi, I would like to cancel my booking”. I’m so glad I Just only booked today and I haven’t signed the agreement or any contracts at all, I seen the reviews/experienced the worst customer service already on day one so I cant imagine if they failed to get me a carrier on the date of pickup. I would be scrambling last minute like some of these other reviewers. You will be ghosted!
Avoid this company at all cost!! I was contacted by a sales person and decided to go through them. After some further research I came across the reviews which are extremely bad, so I decided to try and call customer support… Well I have been on hold for an hour multiple times and when I finally got a hold of a customer service agent, she hangs up on me after I said “Hi, I would like to cancel my booking”. I’m so glad I Just only booked today and I haven’t signed the agreement or any contracts at all, I seen the reviews/experienced the worst customer service already on day one so I cant imagine if they failed to get me a carrier on the date of pickup. I would be scrambling last minute like some of these other reviewers. You will be ghosted!
Purchased a car online in Austin TX to be delivered to Tucson AZ. People were very friendly and easy to deal with. Everything about the service worked well. Car was picked up on time and delivered on time with no drama. Pricing was very fair. Would use again.
