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Purchased a car online in Austin TX to be delivered to Tucson AZ. People were very friendly and easy to deal with. Everything about the service worked well. Car was picked up on time and delivered on time with no drama. Pricing was very fair. Would use again.
I’m going to give you the good and the bad with my experience moving a car from Miami to Naples.
Booking: R663320
The bad:
Salesperson promised a one-day service but when the final confirmation came it was a 3-day service.
Salesperson would not answer my call or emails after confirmation of sale. Customer service was extremely difficult to reach.
The good:
Finally, when I was able to reach customer service (after a wait of 25 minutes,) they did follow-up and got me a driver that would deliver the car on the date needed.
Transported provided excellent service and delivered the car along with constant communications of delivery time.
In conclusion…. if this was my company I would fire the salesperson, the agent who follow up with my order should be commended. The driver George was excellent. The latter saved this from being a 1 star review
I’m going to give you the good and the bad with my experience moving a car from Miami to Naples.
Booking: R663320
The bad:
Salesperson promised a one-day service but when the final confirmation came it was a 3-day service.
Salesperson would not answer my call or emails after confirmation of sale. Customer service was extremely difficult to reach.
The good:
Finally, when I was able to reach customer service (after a wait of 25 minutes,) they did follow-up and got me a driver that would deliver the car on the date needed.
Transported provided excellent service and delivered the car along with constant communications of delivery time.
In conclusion…. if this was my company I would fire the salesperson, the agent who follow up with my order should be commended. The driver George was excellent. The latter saved this from being a 1 star review
